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My discover weekly hasn't been updated all week :(

My discover weekly hasn't been updated all week :(

Plan: Premium

Country: USA- california

Device: PC

Operating System: Windows 10 pro

My Question or Issue: my discover weekly hasn't been updated all week, but my release radar has. i passively use both these to find new artists. 😞

 

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2 Replies

Hey @lizviolet,

 

Thank you for reaching out to the Community and welcome.

 

The Discover Weekly playlist should be updated every Monday, but if it's not updating, there's a couple of steps you can try. First, we'd recommend logging out and back in twice as this process will force the syncing between your device and your account.

 

If the issue persists, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out.

 

Lastly, we'd also suggest waiting until next Monday to see if the playlists change or not to continue with the troubleshooting.

 

Hope this helps. Let us know how it goes.

OscarDCModerator
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Plan

Premium

Country

United States

Device

iPhone 14 and Macbook Air

My Question or Issue

For the past two weeks, my discover weekly has not been updated at all. I have tried logging out and back in, clearing my cache, unfollowing the playlist, removing my VPN, and pretty much any advice I could find on the internet. I use this playlist for new music and typically add it to one large playlist I have going. If you have any suggestions please let me know.

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