Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 239894 Views
  • 77 replies
  • 86 likes
  • 239894 Views
  • 77 replies
  • 86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • pmartinslima
  • Newbie
  • 95938 Views
  • 199 replies
  • 42 likes
  • 95938 Views
  • 199 replies
  • 42 likes

Superuser Contribution Duo plan and account separation keep receiving "Something went wrong" error.

PlanDuoCountryGreeceDeviceMultiple (macos, PC, android)Operating SystemWindows 11, MacOS Sonoma, Android 14 I have switched from a premium account to a Duo account and transfered over my wife's playlists to the secondary account (recreated them by re...

  • Newbie
  • Plan Duo Country Greece Device Multiple (macos, PC, android) Operating System Windows 11, MacOS Sonoma, Android 14   I have switched from a premium account to a Duo account and transfer...
  • Joan
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Playlists] I want to be able to reset ALL Spotify playlists

I recently had a party for my Mexican friends. I spent many days listening to a lot of Mexican and other Latin music. I put together some excellent playlists that everybody loved. But now Discover Weekly and Release Radar have predominantly Mexican/L...

  • Music Fan
  • I recently had a party for my Mexican friends. I spent many days listening to a lot of Mexican and other Latin music. I put together some excellent playlists that everybody loved. But now Discover We...
  • rhodaxp
  • Newbie
  • 19673 Views
  • 15 replies
  • 4 likes
  • Desktop
    Playlists
  • 19673 Views
  • 15 replies
  • 4 likes

how to share my playlist with another Spotify user

when following the directions in the "help" files - I cannot get the "three dots" (...) to show on the playlist when I right click on it for the Windows or the Android version of the app.

  • Newbie
  • when following the directions in the "help" files - I cannot get the "three dots" (...) to show on the playlist when I right click on it for the Windows or the Android version of the app.
  • Jose_M
  • Spotify Star
  • 11857 Views
  • 1 replies
  • 1 likes
  • 11857 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local Files

PlanPremiumCountryUAEDeviceiphone 13 pro Operating Systemios 17.4.1 My Question or IssueWhen i add files to my local files playlist, only some appear however the other files i have added don’t appear in my local files folder.

  • Visitor
  • Plan Premium Country UAE Device iphone 13 pro  Operating System ios 17.4.1   My Question or Issue When i add files to my local files playlist, only some appear however the other f...
  • AlejaR
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist stops playing midway

After every two songs on my playlist, the next song doesn't play until I open the app and play it myself.

  • Visitor
  • After every two songs on my playlist, the next song doesn't play until I open the app and play it myself.
  • Novy
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific Artists’s Songs Added to my Liked Songs Automatically

I noticed that all of Martin Garrix’s songs since a few years ago have been added to my liked songs when they are released. I remember doing some pre-save thing and since then the issue has been happening. I didn’t mind but I think it’s start to mess...

  • Newbie
  • I noticed that all of Martin Garrix’s songs since a few years ago have been added to my liked songs when they are released. I remember doing some pre-save thing and since then the issue has been happ...
  • Joan
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I make my liked songs into a playlist on chromebook?

I've seen things all over for it but it only works for mac and windows. I've seen nothing about chrome OS/chromebooks

  • Casual Listener
  • I've seen things all over for it but it only works for mac and windows. I've seen nothing about chrome OS/chromebooks
  • Ivelina
  • Moderator
  • 1389 Views
  • 4 replies
  • 0 likes
  • 1389 Views
  • 4 replies
  • 0 likes

Superuser Contribution Liked Songs are unliked, but they still show up in Liked List

PlanPremiumCountryUSADeviceDesktop, SamsungOperating SystemWindows 10, Android My Question or IssueIt's a bit hard to properly explain. I have a list of liked songs from an artist, but if I go into the album the songs come from, the songs don't show ...

_WERM__0-1699394410656.png _WERM__1-1699394672006.png _WERM__2-1699394717643.png _WERM__3-1699394787437.png
  • Casual Listener
  • Plan Premium Country USA Device Desktop, Samsung Operating System Windows 10, Android   My Question or Issue It's a bit hard to properly explain. I have a list of liked songs from an a...
  • _WERM_
  • Casual Listener
  • 732 Views
  • 4 replies
  • 2 likes
  • 732 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution On Repeat playlist not updating

PlanPremiumCountryUnited KingdomDevice(Samsung Galaxy 9, Windows 10 PC, Macbook Pro 2017)Operating System( Android Pie, Windows 10, macOS Catalina) My Question or IssueThe songs on my on repeat playlist have not changed for several months, even thoug...

  • Visitor
  • Plan Premium Country United Kingdom Device (Samsung Galaxy 9, Windows 10 PC, Macbook Pro 2017) Operating System ( Android Pie, Windows 10, macOS Catalina)   My Question or Issue The so...
  • Chocodivine
  • Regular
  • 34513 Views
  • 12 replies
  • 5 likes
  • Account
    Libary
    Playlists
  • 34513 Views
  • 12 replies
  • 5 likes

As músicas do Arquivo Local não baixam no meu celular

PlanPremiumCountryBrasilDeviceSamsung Galaxy S20 FEOperating SystemAndroid 13 Não estou conseguindo escutar as músicas do "Arquivo Local" no meu celular. Faço todo o procedimento no meu notebook, ambos estão conectados na mesma rede wi-fi, na mesma c...

  • Newbie
  • Plan Premium Country Brasil Device Samsung Galaxy S20 FE Operating System Android 13   Não estou conseguindo escutar as músicas do "Arquivo Local" no meu celular. Faço todo o procedimen...
  • ribezaz
  • Spotify Star
  • 239 Views
  • 1 replies
  • 1 likes
  • 239 Views
  • 1 replies
  • 1 likes

Superuser Contribution Option to remove Hide this song

I think there should be an option in settings to hide the "hide this song" feature.I keep on misclicking it on rides when trying to add the song to a playlist and it's gettin go my nerves.Or is there a way to see all your allocated hidden songs into ...

  • Visitor
  • I think there should be an option in settings to hide the "hide this song" feature. I keep on misclicking it on rides when trying to add the song to a playlist and it's gettin go my nerves. Or is t...
  • JohnnyRingo
  • Newbie
  • 600 Views
  • 4 replies
  • 2 likes
  • 600 Views
  • 4 replies
  • 2 likes

Arkadaşla ortak çalma listesi

Merhaba. Arkadaşımla oluşturduğumuz ortak çalma listesindeydim(o açmıştı). Arkadaşlıktan çıkarınca ortak liste durur mu yoksa gider mi?

  • Casual Listener
  • Merhaba. Arkadaşımla oluşturduğumuz ortak çalma listesindeydim(o açmıştı). Arkadaşlıktan çıkarınca ortak liste durur mu yoksa gider mi?
  • 804 Views
  • 0 replies
  • 0 likes
  • 804 Views
  • 0 replies
  • 0 likes

Local files cannot be added to specific playlist?

PlanPremiumCountryUSADeviceiPhone 13 proOperating SystemiOS 16.6 My Question or IssueI have 52 local files i put on my spotify, they are all playable. I want to add them to a specific playlist, but they won’t show up. they do show up if i add them to...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 pro Operating System iOS 16.6   My Question or Issue I have 52 local files i put on my spotify, they are all playable. I want to add them to a...
  • sydnall
  • Casual Listener
  • 565 Views
  • 2 replies
  • 0 likes
  • 565 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Album in my library won't play?

I have an album that I saved to my library that won't play anymore - does anyone know why that might be? Does it have something to do with licensing? - I used to live in Australia and now I'm in the US.

  • Visitor
  • I have an album that I saved to my library that won't play anymore - does anyone know why that might be? Does it have something to do with licensing? - I used to live in Australia and now I'm in the ...
  • Vasil
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution How does shuffle work for multiple playlists in the queue?

If I have four different Playlists in Queue, and I am using Shuffle, does Spotify Shuffle among all songs from all four playlists, or just within each queued Playlist?Playlist 1: A, B, C, DPlaylist 2: E, F, GPlaylist 3: H, I, A, J, M, QPlaylist 4: K,...

  • Visitor
  • If I have four different Playlists in Queue, and I am using Shuffle, does Spotify Shuffle among all songs from all four playlists, or just within each queued Playlist? Playlist 1: A, B, C, D Play...
  • jasmine8123
  • Spotify
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Meat Puppets - Huevos has songs under wrong names

Hi, first informed about this roughly four years ago via email, and since no changes have been done, I'll try this route. The album in question:Huevos (1987)What's wrong: Songs are under wrong names. Correct order is as follows (Via Wikipedia "Paradi...

  • Casual Listener
  • Hi, first informed about this roughly four years ago via email, and since no changes have been done, I'll try this route.    The album in question: Huevos (1987) What's wrong: Songs...
  • johnbalconies
  • Casual Listener
  • 712 Views
  • 8 replies
  • 2 likes
  • Fix needed
    wrong titles
  • 712 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution I can't access taste match in my blend playlists.

So for a long time I could normally accesa taste match in my blend playlists, but one day I noticed the option was gone. I always accessed taste match by pressing a button that appeared when you've entered the playlist and scrolled to the top, but no...

  • Newbie
  • So for a long time I could normally accesa taste match in my blend playlists, but one day I noticed the option was gone. I always accessed taste match by pressing a button that appeared when you've e...
  • MihailY
  • Moderator
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs Not Playing in order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maria
  • Moderator
  • 192 Views
  • 1 replies
  • 1 likes
  • 192 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files undownloading on iphone

I have a playlist with a bunch of local files on it. I added them through my computer and then downloaded them to my phone over wifi. However, whenever I close the app (double press the home button to see all the apps and then swipe up to close it), ...

  • Regular
  • I have a playlist with a bunch of local files on it. I added them through my computer and then downloaded them to my phone over wifi. However, whenever I close the app (double press the home button t...
  • Vasil
  • Moderator
  • 886 Views
  • 6 replies
  • 0 likes
  • 886 Views
  • 6 replies
  • 0 likes