My liked songs playlist won’t open

[Catiafm]

Hi for the last week I can’t open my liked songs playlist... does anyone have an answer for that?

[Elena]

Hey hey @Catiafm!

Thanks for reaching out. This sounds a bit odd and we'll do our best to help you out here.

Can you let us know if you've already tried to log out > restart your device > log back in?  It's also a good idea to try clearing your cache to remove any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS versions.

Screenshots of what you see when you try opening your Liked Songs list will also help us in helping you 🙂

Keep us in the loop here.

[Vignesh98]

Even my list is not opening 

[Eni]

Hey there @Vignesh98, 

Thanks for getting in touch about this. 

Would you mind letting us know if this is happening across devices or only on a specific one? Also, could you let us know the exact make/model, operating system and Spotify version of your device on which you're experiencing this?

On another note, could you give us more info on what happens when you try opening your Liked songs' playlist?

We'll be on the lookout.

[fyulip]

my liked songs playlist isn’t opening either. i’m experiencing this only on my phone (iphone 8 plus). this started happening a couple of months ago. when i try to click on it it says something went wrong with a try again button

[Dian]

Hey @fyulip,

Thanks for the post.

Could you try performing a clean reinstall of the app as described here? 

It's also important to check if the same issue occurs with a different account on the same device or with a different device.

What's the Spotify version installed on your phone?

Let us know how that went,

Cheers!

[user-removed]

Same thing happening here only it started today I have reloaded my page logged out and logged back in and restarted my PC

im on an HP Intel core 13

[MihailY]

Hey @user-removed,

Thanks for reaching out.

Can you please try the other troubleshooting steps mentioned above and let us know if they help? Also, can you test this using a different device and/or different internet connection?

Keep us posted.

[nuffff]

Yeah on my Samsung A34 my liked songs won't open either, it keeps giving me a pop up saying try again? 

I've un-installed the app and restarted my phone, the issue still exists

[Maria]

Hey @nuffff,

Thanks for posting on the Community!

Just to confirm, have you tried the other steps mentioned earlier in the thread? Such as using another internet connection or checking if you experience the same thing on another device.

You can also try logging out from the app and then log back in again twice in a row. As odd as this may sounds, this should force your account info to resync.

Should the issue persist, would you mind letting us know what Spotify version you're currently running?

Let us know how you get on!