Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My saved playlists got messy

Solved!

My saved playlists got messy

Plan

Premium

Country

Argentina

Device

Samsung Galaxy A50

Operating System

Windows 10

 

My Question or Issue

I have my playlists arranged in folders, I have been making a few modifications in the folder order from the online version of the spotify player using chrome and now my lists and folders are totally messed up when I use spotify on my android phone.
Folders within others, playlist in folders that do not correspond, and if I make modifications from the pc, things are modified that do not correspond to what I do...

Reply

Accepted Solutions
Marked as solution

Hello @GastonFlaiszman

 

Thank you for reaching out here in the Community!

 

To make the order on your mobile reflect the one form your desktop:

  • go to your Library
  • go to the list youโ€™d like to filter (e.g. Playlists), 
  • pull the screen down, 
  • choose Filter
  • choose Custom order

SearchFilter.gif

Now the order should be the same as on your desktop.

You can read more on Sort and Filter feature in this support article

 

If the folders are still not displayed correctly I'd recommend performing clean reinstall of your Spotify app. Just find your device in this article and follow the steps provided there. Make sure to delete all folders on SD card as well, if you have one in your phone. 

 

I hope it helps!

View solution in original post

3 Replies
Marked as solution

Hello @GastonFlaiszman

 

Thank you for reaching out here in the Community!

 

To make the order on your mobile reflect the one form your desktop:

  • go to your Library
  • go to the list youโ€™d like to filter (e.g. Playlists), 
  • pull the screen down, 
  • choose Filter
  • choose Custom order

SearchFilter.gif

Now the order should be the same as on your desktop.

You can read more on Sort and Filter feature in this support article

 

If the folders are still not displayed correctly I'd recommend performing clean reinstall of your Spotify app. Just find your device in this article and follow the steps provided there. Make sure to delete all folders on SD card as well, if you have one in your phone. 

 

I hope it helps!

Hi, thank you very much for your answer!
By simply uninstalling and reinstalling the app on my phone, the problem was solved. Regards!

Hi @GastonFlaiszman

 

Glad to hear it did the trick!

And thank you for accepting my answer as solution. 

 

Have a great day! 

Suggested posts