Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

None of the Beatles music will play (Android & Web player

None of the Beatles music will play (Android & Web player

Plan

Premium

Country

Australia 

Device

Pixel 3xl 

Operating System

Android 10

 

My Question or Issue

 

Why can't I play the Beatles and the song radios I have saved no longer have the song in it 

 

Reply
1 Reply

Hi there @Iamhurtin,

thanks for reaching out to the community !

 

First i would like to point out that this type of posts should be posted in the "Content Questions" section of the community in order to get the right and quickest attention.

If you're unsure of where to post, feel free reading the community guidelines.

 

To your question: as a first and basic indication, it would be a good idea to ask a friend using Spotify in the same country to search for the missing content on their device to eliminate the option of a local issue.

If it's not available for them, please make sure to read more about missing content here.

 

I would like to also like to highlight the fact that Spotify functions as the receiving end of content.

That means the actions of removing/changing the content relies only on the hands of the artists themselves or any other right holder related.

 

Last but not least, you can learn more about the "Local Files" feature of the app and have your legal content uploaded in no time.

 

Hope this shed some light.

Let me know if you have further questions:)

Suggested posts