Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Plan

Premium

 

My Question or Issue

playlist containing my copy and pasted liked songs is empty on anything except desktop app. How do I fix this?

Reply
13 Replies

Hey @Ami12,

 

Thanks for reaching out.

 

If you feel comfortable sharing it, a link to the playlist in question will help us to investigate the issue further. Otherwise, we'd suggest sending it to a friend to check whether the issue persists in their account as well.

 

Keep us posted.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hey @Ami12

 

Thanks for your reply. 

 

We tried this on our end and we couldn't replicate the issue your friend's having with your playlist. 

 

In this case, would you mind asking them to share a screenshot of what they're seeing on their end? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.


On another note, we'd like to know if they could open it on other devices and if they're having issues only on a specific one or all of them. 

 

Keep us posted.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Screenshot_20221123-074248_Spotify.jpg

Hey there @Ami12

 

Thanks for your reply. 

 

Could you let us know if this happens with other playlists too or only with this specific one? 

 

On another note, would you mind creating a new playlist and copy your Liked songs there to see if the same happens? 

 

Let us know how it goes. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Ive tried copying liked songs to a new playlist and it didnt work. Empty just like in this playlist. 

Hi there @Ami12,


Thanks for the post.


Can you let us know how many songs you're trying to copy over? On another note, try selecting 5 song from your liked songs, right-click and select "Add to playlist". Does that work at all or is the playlist empty?

 

Keep us posted on how you get on.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

About 2300 songs. With few songs it does work occasionally

Hey @Ami12,

 

Thanks for the reply.

 

Could you try adding the Liked Songs to a different playlist in smaller chunks? Start with 5 and then move on to bigger numbers. How did that go?

 

Keep us posted,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Tested your suggestion twice. Once with a new playlist, which worked. Secondly, with the same old playlist which didn't work.

Hey @Ami12

 

Thanks for your reply. 

 

Just to confirm, could you copy all your Liked songs to the new playlist? Also, could you share that playlist successfully with your friends? If so, let us know if there's anything else we can help you with. 

 

We'll be waiting for your reply. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

After i copied a chunk to a new playlist i tried copying every other liked song (ctrl+a) and it worked, my friend confirmed it also worked on their end. When i copy everything at the same time playlists (old and new) still display that they are empty on everything but PC. 

Hey @Ami12,

 

Thanks for your reply and for the info shared.

 

In this case, we really appreciate the time you took to report this to us. Since this is something we couldn't replicate from our end, and since there are no similar reports about this, we can provide a timeframe for this to be fixed.

 

Mean while, we'd suggest to keep using the suggested workaround, so you can share this playlist successfully. We'd also recommend keeping your app up to date, so you don't miss out on any developments.
 

We hope you found this helpful. We're always here to help.

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts