Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlist is grey and doesn’t play

Playlist is grey and doesn’t play

Only one of my playlists doesn’t play. Song names are all grey
Reply
1 Reply

Hi @RKiefer!

 

Could you confirm if the playlist has local files in it? Note that local files sync from desktop to mobile is no longer supported, so the files have to be manually imported to your phone as well in order to be played by Spotify. You can check out this article for more information.

 

In any case, feel free to share the playlist's URL so we can have a closer look. A screenshot which shows how things look on your end would also be greatly appreciated.

 

Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts