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Playlist length/time keeps changing

Playlist length/time keeps changing

My playlist time was 24 hours, but now it shows that it is only 21 hours, and when i add songs, it stays same. Why does it do that?

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3 Replies

Hey @LÄTSYNEN,

 

Thanks for reaching out!
I'd like us to try mending the situation by removing the app's cached data saved on your device. 
To do so, follow the steps from this article here.

Should the issue persist after this, we can check if triggerring a manual sync of your settings would make a difference.
To do so, simply log out of the app and back in two times in a row 🙂

And, in case this doesn't do much help as well, if possible, we'd like to ask you to upload some screenshots of what your playlist looks like before and after adding a new item to it. 

Many thanks in advance!

VasilModerator
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Thank you for help!

Plan

Premium

Country

USA

Device

Samsung Galaxy s25

Operating System

Android

 

My Question or Issue

This isn't the first time this happened. It seems like when I hit 1000 songs on one of my Playlists, I lost hours of songs from multiple playlists. I know for a fact that my Delicious Playlist was over **bleep** hours and this morning I added a song,  it said 1000, and the playtime is now only 67 hours.  My Funk Playlist was also up over at least 67 hours and now it's 65 hours. My music is just disappearing overnight with no track of what was there. If Spotify is going to remove music from the Playlist, we should at least have a historical track of all songs on there. I'm completely losing music that I've worked hard to compile in curated Playlists. It's making me consider switching providers. It's a very poor design.  Any help that can be provided would be great. 

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