Playlists not in custom order in Sonos app

[Rob-Cooper]

From this morning the custom order of my playlists is not being reflected in the Sonos app. I like things in alphabetical order and it seems completely random now. I've raised with Sonos who said there have been no updates and it's probably a Spotify issue. Can whatever has caused this be reverted please?

[MSebring]

Did anyone get the message that this problem is NOT resolved?

[LambertSpot]

Yeah, we hear you, while the playlists are now in the right order, when there are folders involved the order seems off. We are on it. 

[MSebring]

Thank you.

[LambertSpot · Accepted solution]

Hello again!

We believe we have found and addressed the issue. I tested and could see that playlists inside folders were coming back in the correct order now. Is it working for you as well?

[MSebring]

Yes. They are in the correct sequence now. Thank you.

They are in the correct sequence now in the SmartTV and Roku Spotify apps as well.