Playlists not in custom order in Sonos app

[Rob-Cooper]

From this morning the custom order of my playlists is not being reflected in the Sonos app. I like things in alphabetical order and it seems completely random now. I've raised with Sonos who said there have been no updates and it's probably a Spotify issue. Can whatever has caused this be reverted please?

[MSebring]

Did anyone get the message that this problem is NOT resolved?

[LambertSpot]

Yeah, we hear you, while the playlists are now in the right order, when there are folders involved the order seems off. We are on it. 

[MSebring]

Thank you.

[LambertSpot · Accepted solution]

Hello again!

We believe we have found and addressed the issue. I tested and could see that playlists inside folders were coming back in the correct order now. Is it working for you as well?

[MSebring]

Yes. They are in the correct sequence now. Thank you.

They are in the correct sequence now in the SmartTV and Roku Spotify apps as well.

[Jahdmrs]

It has not. My playlists on Sonos have been random order for months. I deleted and reinstalled but still didn’t change it. This is really annoying. We pay for this service and would like this fixed. Also while you’re at it, is it possible to make it so we can delete some of the rubbish stuff on the main page that is unwanted. We should be able to decide what content we want in there not Spotify