Queue Issues - Playing only what I want to play

[wonder95]

Plan

Premium - Family

Country

USA

Device

(iPhone 12, Macbook Pro late 2019)

Operating System

(iOS 17.2, Mac OS 13)

My Question or Issue

As much as I use Spotify, the most frustrating thing in using it is dealing with the queue, because 1) I can't add just what I want w/o extra stuff being added, 2) I can't add to the end of the queue, and 3) I can't clear the queue.  This issue is in relation to item 1. Often, I just want to add an album and have nothing else in the queue, but that's apparently impossible. When adding an album, there are two options; 1) click the green Play button, and 2) click the ellipsis, and select Add To Queue. Clicking the Play button works - sort of. However, instead of just adding the album I want to play. it adds another one from the same artist, usually the one right next to it in the artist's album list. I have looked in Settings and anything else I can think of, and I can not find anything to get rid of this "feature". BTW, the same goes for playlists.

So my questions are these:
1) Is there a way to just clear out my entire queue?
2) Is there a way just to play one album, without having other stuff that I don't want added to my queue?

Thanks.

[Susan_GP]

Hi there @wonder95,

Thanks for reaching out to the Community and welcome!

This is interesting because we haven't seen this behavior you're experiencing before. I just checked myself and I'm able to add Albums and Playlists to my Queue without adding anything extra. I'm also able to clean my entire Queue by opening it and selecting Clear queue.

As this is something we weren't able to reproduce from our side, we'll need to gather more info. First up, does this happen on more than one device? Or just one in particular? Additionally, have you tried any troubleshooting steps to fix it (e.g., a reinstallation, a soft reset, or a different device)?

Lastly, would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

We'll keep an eye out for your reply!

[wonder95]

Hi, thanks for getting back to me.

Where is this Clear Queue option? I have looked around and tried right clicking anywhere I can see, and I do not see that option. This is both on my Mac desktop and iPhone apps.

[Susan_GP]

Hi there @wonder95,

Thanks for your reply.

You should find the option when opening the Queue: 

  

And it should look something like this from your mobile device:

 

If you don't get the option, could you send some screenshots of how your Queue looks when you open it?

We'll take a look.

[wonder95]

Per the attached screen shot (Mac desktop), I do not see either of those options. The same is true on iPhone.

[wonder95]

OK, so after playing with this a little more, I realized the answer, but I'm still confused. The list above was generated by clicking the play button at the top of a playlist. However, this is not the queue; you have to specifically add songs to the queue. If I pick a song - even from those listed - and add it to the queue, THEN, I get the Next in queue list and Clear queue button. In other words, I was assuming that any time I select something to play, it was added to the queue, but that assumption was incorrect.

So that brings me to my next questions - 1) how do I just play what I want to play, and 2) how do I get rid of the "Next up" list? What ifI don't want to play them? Do I have to FF through each one? And why is "Next up" separate from the queue itself? To me, it seems logical that the queue would be anything I want to play next, whether I specifically add it to the queue or click on the big Play button for an entire album/playlist/collection/whatever.

Hopefully all that makes sense...

[Yordan]

Hi @wonder95,

If you press play on a song from an album/playlist/artist, the remainder of the songs will be added to the queue until you reach the end / the last song. The best way to only have a single song in your queue is to play it from Search > Songs:

Of course, you can also play a playlist/album and just delete the rest of the items in your queue using the Del/Backspace key on your keyboard in the desktop app / Web Player - this works in all sections.

Tips: To select all items in a section press Cmd + A. I'd also recommend making sure Autoplay is toggled off, as it automatically generates a new when the current one finishes playing so that the music never ends.

Hope this info was useful. The Community is always here if there's anything else we can assist with.