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Saved albums/artists not showing on desktop but showing on mobile app

Saved albums/artists not showing on desktop but showing on mobile app

Plan

Premium

Country

USA

 

Device

(iPhone /Macbook Pro 2018)

Operating System

(iOS 10/iOS Mojave)

 

My Question or Issue

 

Hello

As of today almost all my saved albums/artist are gone in Spotify desktop but everything is still available on the mobile app. Also when I search for the albums on the desktop it shows they are saved but they don't show up under the albums/artist tabs. I've restarted the program and logged out/back in. Anyone else having this issue?

Best

John

Reply
2 Replies

Hey there @johnciamillo

 

Thanks for reaching out - we’re here to help!
 

In case you can't see your saved albums and artists on the desktop app, but still see them on mobile, it's possible you've encountered an issue that we're currently looking into. Check out this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well. 

 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions.   

Has there been any progress on this?

I have uninstalled and reinstalled the desktop app but my album/artist list still is not showing all the music I have save, my mobile remains working as normal...

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