Search Bar occasionally crashes entire app and keyboard

[_seany_79]

Plan

Premium

Country

USA

Device

Galaxy s23fe

My Question or Issue

When trying to search playlists to add songs to, or even just search playlists in general, the app will often move my typing bar to the very beginning of whatever I was typing and freeze. Sometimes I can backspace the word, but other times it will not let me move where the typing bar is and the keyboard will not close even after exiting spotify for a few minutes. If I open spotify even after closing the app, and even if I clear cache, the app will infinity load when I attempt to search or play music. This makes it nearly impossible to organize music and uninstalling and updating has done nothing to alleviate this issue. 

[OscarDC]

Hey @_seany_79,

Thank you for reaching out to the Community and welcome. 

Just to be on the same page, we understand you’ve already tried some troubleshooting steps including reinstalling, but did you use the steps for a clean reinstall mentioned in this article? If not, give it a try to see if it makes any difference.

Also, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Lastly, include in your next response the OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be waiting for your response.