Songs by a specific artist skips

[autumn-so]

I have noticed that songs from MC Magic’s Magic City Part 2 album will only play for 5-8 seconds before going to the next second. I have tried listening to individual songs From the album but I get the same result. I am able to listen to other songs from his other albums just fine. I have some of the songs from this album downloaded but it doesn’t make a difference. Some of my favorite songs by this artist are the the Magic City album and this issue has made it impossible to enjoy the songs. I’m not sure what I can do to make it better. Please help!!

Plan

Premium Student

Country

(USA)

Device

(iPhone 😎

Operating System

(iOS 13.3)

My Question or Issue

Can’t listen to more than 8 seconds of a song from an album. 

[Emilia_8]

Hi @autumn-so, 

Thank you for reaching out here in the Community!

Could you try to play these songs on a different device or web player?

If there's no issue there, I recommend performing clean reinstall of your Spotify app. It's different than regular reinstallation.
Just find your device and follow the steps provided in this Article.

If the issue persists, you can report it:

• Go to submission form.
• Choose Report an offensive or broken track/album.
• Click I STILL NEED HELP.
• Find the URI of the content:
  1. Open the desktop app and go to the track/album/artist you wish to report.
  2. Click the three dots and select Share.
  3. Click Copy Spotify URI. The code is copied to your clipboard.
  4. Paste the URI into the submission form and fill in the other details. 
     Note: It looks like this: spotify:track:4uLU6hMCjMI75M1A2tKUQC. It’s not the same as a link, which starts open.spotify.com.
• Click SEND QUESTION.

I hope it helps!