Songs have been deleted from my playlist

[bea46]

Plan

Premium

My Question or Issue

I notice some songs were deleted from one of my playlists between last night and today. I think this has happened before, but I wasn't sure until today. How can this happen and is there a way I can see which songs have been deleted?

[Mario]

Hey @bea46,

Thanks for reaching out about this here in the Community. 

If the songs you're mentioning became unavailable, there's a chance they'll appear grayed out in your playlist. The option to hide these "not playable" songs in a playlist might be switched on so it might just look like the songs disappeared from the playlist. It'd be good to double-check you have this option switched off. To do so, open Home > Settings > Playback > switch Hide Unplayable Songs off.

If it still looks like the songs just disappeared from your playlist, it'd be good to make sure no one is accessing your account in an unauthorized way. For this purpose, it'd be great to bookmark and follow the steps in this support page article as well as this one since they feature some essential info regarding how to keep the safety of your account up-to-date.

Hope you'll find this useful. Let us know if there's anything else we can help with!

[bea46]

Thank you for answering!

I did check before, and the songs were available when they were deleted.

I sign out everywhere and change my password, but I think this has happened before, is there a way to know which songs (that are still available) have been deleted?

Thanks!

[Elena · Accepted solution]

Thanks for getting back to us @bea46!

You can reach out to our support team here and they should be able to help you revert your music collection back to an earlier date.

If you're missing any playlists you can also take a look at this page to see how to recover those.

Just give us a shout if there's anything else we can do for you.