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Spotify is not letting me search up songs when I press add to playlist.

Spotify is not letting me search up songs when I press add to playlist.

Whenever I try to add a song to a playlist, whenever I try to search it up, it says “Something went wrong”. This has been happening for months on end, even though I’ve updated regularly. I have Spotify Premium on iOS by the way.
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1 Reply

Hey there, 

 

Thanks for getting in touch about this and welcome to the Community. 

 

Could you give us more info on exactly when you're getting the “Something went wrong” message? Is it when you look a song up in Search and you'd like to add it to a playlist directly from there or it doesn't matter from which part of the app you'd like to add a song to a playlist? 

 

Also, does this only happen on your phone or on other devices as well? Could you check if it happens if your phone's connected to a different network? 

 

If so, it's well worth running a clean reinstall of the app to get rid of any cached files that might be causing trouble. 

 

If that doesn't do the trick either, sending us a short screen recording of this behavior would come in handy. You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).


We'll be on the lookout for your reply. 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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