Spotify is only showing newest episodes of podcasts. If i go to another podcast, same thing

[dcowles85]

Plan

Free/Premium

Country

USA

Device

Roku 4800X

Operating System

Roku 12.5.0 build 4178-C2

Spotify 2.11 build 66

My Question or Issue

Spotify is only showing newest episodes of podcasts. If i go to another podcast, same thing, except it shows 2 eps, but the second track is just the new ep from the previously viewed podcast. Tried reset, hard reset, reinstalling, and factory reset. Nothing.  This was also reported on Xbox.  So Xbox and Roku, so I think it is a Spotify issue.

[smackmadness]

Yeah, same thing is happening to mine. I didn't change any settings and cannot find anywhere to modify.

[BigTK]

I am having the exact same issue as described, it's very frustrating.. I am in the UK. The issue is present on both my Roku and Amazon TV apps. However everything is fine on my Android phone app.

I can control playback on my Roku app via my phone app and can scroll through the podcast episode lists that way. But this issue needs to be resolved.

[dscott2706]

Having same problem 😔

[ChroMe55555]

Exact same issue with the app installed on Google Chromecast TV 4K, it only loads one episode of each followed channel since a few days...

[Breakaway11]

Having the same issue with all 3 of my Amazon Firesticks. Here’s what I’ve tried so far. Clearing the cache, signing in and out of Spotify, rebooting the Firestick and lastly a factory reset of the Firestick. This is not a device problem, it’s a Spotify problem. 

[knboh]

Having the same issue on Roku Spotify app.
Tried removing and adding the app. Issue persists.

[dcowles85]

This is now working for me the way it used to.  3:50pm Eastern Standard Time.  No software update on either the Roku or the Spotify app so maybe something on the back end?

[Breakaway11]

Just tried it as well. Seems to be fixed

[ChroMe55555]

Yesterday it was magically fixed indeed, so it had to be an issue on Spotify's side (as mentioned already).

Great that it's solved now!

[dcowles85]

Hold on though.  The full list of podcasts APPEARS to be there, but when I go past 10 episodes on the nose, Spotify kicks a "Try Again" message..  Same issue?  Anyone?

[dcowles85]

Plan

Free/Premium

Country

Device

Roku 4800X

Operating System

Roku 12.5.0 build 4178-C2

Spotify 2.11 build 66

My Question or Issue

I can no longer scroll more than 11 episodes back on ANY podcast (that obviously has more than 11 episodes)  I get a "Something Went Wrong TRY AGAIN" message.  I have tried rebooting, re-installing, etc. I suspect it might be related to the issue that was fixed yesterday, on this link.  https://community.spotify.com/t5/Your-Library/Spotify-is-only-showing-newest-episodes-of-podcasts-If...

[Breakaway11]

You’re right. I thought it was fixed when I saw the populated episode list but I get that error too when I scroll down about a dozen times. Hopefully they’re making progress

[OscarDC]

Hey everyone,

Thanks for reaching out about this in the Community and making us aware of this issue. Sorry as well for the late response as we just came across this thread.

In order to look into this further with the relevant team, and in case you haven't sent it yet; let us know the following info:

- Your Device info (make/model and OS version)

- Exact Spotify version

- Is this happening with a different device and a different Wi-Fi network?

Also, and if possible; could any of you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

We'll be on the lookout.

[knboh]

Video with podcast episode list issue (scrolling past 11 episodes):
https://drive.google.com/file/d/1dROMFKlXhBcKAla2JCXyD4n2181sjPP1/view?usp=sharing

Roku Ultra 4800R

Roku Software version: 12.5.0 Build: 4178

Spotify app version 2.11 build 66

[Breakaway11]

Device Type: Fire TV Stick 4K

Software Version: Fire OS 6.7.0.0 (NS6700/4872)

Fire TV Home Version: 6490036.1

https://drive.google.com/file/d/1RDUkE_SfvtQruZjF7KhWo6hCSIm-_gN9/view?usp=drivesdk 

Spotify Version: 1.78.11

[Lyubka]

Hey there folks,

Thank you for your replies. 

We really appreciate the time you took to post and flag this. We've reported this issue to the right folks, who'll look into it.

Hope this helps. If anything else comes up, the Community will be here for you 🙂 

[Susan_GP]

Hi there folks,

Hope you're doing great.

We haven't received any new reports about this. So just to check, are you experiencing this behavior? If so, check for any pending updates and try performing a reinstall of the Spotify app on your devices.

Let us know how that goes, we'll be here!

[knboh]

This issue is no longer happening on the Roku Spotify app

[Breakaway11]

Seems to be working ok now. Thanks very much