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Suddenly another version of a song in library

Suddenly another version of a song in library

 

Plan

/Premium

Country

Germany 

Device

(iPhone 6s

Operating System

(iOS 15.1

 

My Question or Issue

I just noticed that when I play songs from my library, for some reason random songs are not played in my preferred, originally saved version, but instead another version is played. 
e.g. Instead of my originally saved studio version of the song, the live version will be played. 

when I search for the song in my library, still the original name and album cover will be shown, but as soon as I play it, it’ll change. 
however when I search for it on Spotify in general, the original version will still be shown and also played. So the song is not deleted from Spotify, just got exchanged in my library with another version. 

now I don’t want to exchange all my affected songs manually, especially since I don’t even know which songs are affected by that bug (?), so I’d  be very happy if that issue is resolved quickly. 
thank you in advance! 

Reply
3 Replies

Hey hey @Ima-192!

 

Thanks for reaching out. This sounds a bit odd and we'll do our best to help you out here.

 

We haven't received other reports of this behavior so we'd like to try out some troubleshooting to see if we can solve this with you.

 

Can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try and clear your cache to any old files that might be causing issues.

 

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS versions.

 

It will be very helpful if you could also send us a video recording of what the songs look like in Your Library and what happens when you try to play them.

 

Keep us in the loop here.

ElenaModerator
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Thanks Elena, 

the issue has resolved itself. 
I restarted the phone and app. 
At least the two songs that I noticed where changed are back to their original versions.

But if it’ll ever happen again, I’ll do the suggested things and record it. Thanks for your quick help!  

Hi there @Ima-192,

 

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help. 

 

Have a great day 🙂

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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