Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • PaulaDella
  • Casual Listener
  • 190672 Views
  • 1642 replies
  • 23 likes
  • 190672 Views
  • 1642 replies
  • 23 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Mixyye
  • Casual Listener
  • 229359 Views
  • 74 replies
  • 81 likes
  • 229359 Views
  • 74 replies
  • 81 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Tbn
  • Visitor
  • 81916 Views
  • 160 replies
  • 41 likes
  • 81916 Views
  • 160 replies
  • 41 likes

Superuser Contribution Spotify won’t sync my local files

I am using a fully updated Spotify with an iPhone and a windows pc running windows 10. I have local files turned on for both and have turned off the firewall on my computer. I have made multiple playlists and added the downloaded music to them but it...

  • Casual Listener
  • I am using a fully updated Spotify with an iPhone and a windows pc running windows 10. I have local files turned on for both and have turned off the firewall on my computer. I have made multiple play...
  • MafeG
  • Spotify Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Copy playlist to profile to edit

So basically you could copy someone’s playlist to your account so you could edit the already-made playlist, add songs, remove songs, etc.

  • Newbie
  • So basically you could copy someone’s playlist to your account so you could edit the already-made playlist, add songs, remove songs, etc. 
  • Eni
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • Mobile
    Playlists
  • 272 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't find a clip of a cover song in my playlist

PlanPremiumCountryUSDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 11 My Question or IssueI tried to find a cover song of harry styles juice that I saved in one of my playlists but it wasn't there. It was in a clip/podcast type format recorded...

  • Visitor
  • Plan Premium Country US Device Samsung Galaxy S20 FE 5G Operating System Android 11   My Question or Issue I tried to find a cover song of harry styles juice that I saved in one of my ...
  • Eni
  • Moderator
  • 505 Views
  • 1 replies
  • 0 likes
  • Music Lost
    Songs Disappeared
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly unable to see/search my local files

Exactly as the title describes - I wanted to add some local files to my playlist but I simply cannot find them! And non of my other local files are showing either unless I go to a playlist where I know I have them. Any ideas? Have only noticed this w...

PhoenixofDhewm_2-1636379461345.png PhoenixofDhewm_1-1636379247055.png
  • Regular
  • Exactly as the title describes - I wanted to add some local files to my playlist but I simply cannot find them! And non of my other local files are showing either unless I go to a playlist where I kn...
  • CarlosE
  • Moderator
  • 573 Views
  • 5 replies
  • 0 likes
  • local files
  • 573 Views
  • 5 replies
  • 0 likes

Superuser Contribution Some song suddenly became unplayable when I click them

So, Hi! I wanted to post this cuz it's the second time that happens to me and I wanna know what can I do cuz well, today I wanted to play some Melodrama songs, I clicked on the album (that it's downloaded) and when I pressed on the song, it started, ...

  • Regular
  • So, Hi! I wanted to post this cuz it's the second time that happens to me and I wanna know what can I do cuz well, today I wanted to play some Melodrama songs, I clicked on the album (that it's downl...
  • Novy
  • Moderator
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist covers and titles not syncing

PlanPremiumCountryThe NetherlandsOperating SystemAndroid 10, Windows 10My Question or IssueWhen I try to change the cover on a playlist on my computer, it doesn't update. However, yesterday I changed the album covers and titles of a couple playlists ...

  • Casual Listener
  • Plan Premium Country The Netherlands Operating System Android 10, Windows 10 My Question or Issue When I try to change the cover on a playlist on my computer, it doesn't update. However, ...
  • Alex
  • Spotify Legend
  • 855 Views
  • 5 replies
  • 0 likes
  • 855 Views
  • 5 replies
  • 0 likes

Superuser Contribution Personal stats for years before 2016 - Top songs or artists for 2012 or 2013?

Hey! I was wondering if any of you knew about a way to see stats for years before 2016. I've been using Spotify since mid 2010 ish but I've only had my own account since late 2011 early 2012. Still, I'd love to see some stats for those individual yea...

  • Casual Listener
  • Hey!   I was wondering if any of you knew about a way to see stats for years before 2016. I've been using Spotify since mid 2010 ish but I've only had my own account since late 2011 early 2012...
  • Yandis9-
  • Casual Listener
  • 3097 Views
  • 2 replies
  • 1 likes
  • 3097 Views
  • 2 replies
  • 1 likes

Can't play any song of an artist

Hello, I can't play any song of Celine Dion, on any device (all apps were updated before reporting this). Is this a bug? Why everything is on the app but unavailable if she is not on Spotify anymore? Thanks

  • Newbie
  • Hello,   I can't play any song of Celine Dion, on any device (all apps were updated before reporting this). Is this a bug? Why everything is on the app but unavailable if she is not on Spotify...
  • OneByBoo
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Last week Discover Weekly

PlanPremiumDeviceXiaomi Mi A2Operating SystemAndroid 10 My Question or IssueHello. Unfortunately i missed half of a previous Discover Weekly, but the whole playlist was downloaded to my phone. Could you help me to find it if it's possible?

  • Newbie
  • Plan Premium Device Xiaomi Mi A2 Operating System Android 10   My Question or Issue Hello. Unfortunately i missed half of a previous Discover Weekly, but the whole playlist was down...
  • OneByBoo
  • Roadie
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist keeps recommending me tracks that are already in the playlist

PlanPremiumCountryGermany DevicePC / iPhoneOperating SystemWin10 / iOS My Question or IssueSo since a while I noticed that specific tracks are getting contantly recommended to a certain playlist altough they are already added to it (the exact same re...

  • Music Fan
  •   Plan Premium Country Germany   Device PC / iPhone Operating System Win10 / iOS   My Question or Issue So since a while I noticed that specific tracks are getting contantl...
  • Mihail
  • Spotify Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • Playlist functionality
    playlist problems
    playlists question
    recommen
    Recommendations
    Recommended Songs
  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public Playlist not visible in the library

PlanPremiumCountryUSA My Question or IssueMy spotify playlist is not visible in my library. I created it by adding a song to it from my iphone, which then took me to the playlist. I played a song from it and then exited out of it. However, when I tri...

  • Casual Listener
  • Plan Premium Country USA   My Question or Issue My spotify playlist is not visible in my library. I created it by adding a song to it from my iphone, which then took me to the playlist. I ...
  • Kiril
  • Moderator
  • 1115 Views
  • 3 replies
  • 0 likes
  • 1115 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked songs are missing in Liked Songs playlist

PlanPremiumCountry Operating SystemWindows 10 My Question or Issue 1. Once I noticed that "liked songs" count decreased on my desktop client2. Then I noticed that can't find a track across the "liked songs" playlist which I definitely liked recently3...

  • Roadie
  • Plan Premium Country   Operating System Windows 10   My Question or Issue   1. Once I noticed that "liked songs" count decreased on my desktop client 2. Then I noticed that c...
  • CarlosE
  • Moderator
  • 373 Views
  • 3 replies
  • 0 likes
  • liked songs
  • 373 Views
  • 3 replies
  • 0 likes

Superuser Contribution Undownloading my liked songs breaks my desktop spotify.

Hi, my Liked Songs is huge and has over 9,000 songs. I’ve had it downloaded on my pc for a while and i want to undownload it now. But whenever i try to it crashes my spotify and gives me the app isnt responding error. Please help i want to clear spac...

  • Casual Listener
  • Hi, my Liked Songs is huge and has over 9,000 songs. I’ve had it downloaded on my pc for a while and i want to undownload it now. But whenever i try to it crashes my spotify and gives me the app isnt...
  • CarlosE
  • Moderator
  • 379 Views
  • 3 replies
  • 0 likes
  • 379 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Does a single + the same song as part of an album count towards Wrapped as one song?

If I listen to a single now, and then the single gets released as part of an album and then I only listen to that song as part of that album, will that song appear twice during Wrapped? Or does Spotify count it as the same song towards Wrapped?

  • Roadie
  • If I listen to a single now, and then the single gets released as part of an album and then I only listen to that song as part of that album, will that song appear twice during Wrapped? Or does Spoti...
  • CarlosE
  • Moderator
  • 2350 Views
  • 1 replies
  • 0 likes
  • 2350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify should correct the glitch concerning incorrect dates of added songs in playlists and liked

Several months ago, I have noticed a glitch where the dates of the songs that I add to my playlists are incorrect. It occasionally presents the correct date, but it does not in other times. I believe that this is a glitch that should be corrected for...

  • Casual Listener
  • Several months ago, I have noticed a glitch where the dates of the songs that I add to my playlists are incorrect. It occasionally presents the correct date, but it does not in other times. I believe...
  • Alex
  • Spotify Legend
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song no longer listed - which one was it?

Song no longer listed - which one was it?One of my favorite songs is not only no longer playable on Spotify, but the name is empty. Please tell me which song https://open.spotify.com/track/1UHAjJjbCdbZ894lRfL2ST?si=1KLtqFwNRCOrCOM03lg07w was - thank ...

  • Roadie
  • Song no longer listed - which one was it? One of my favorite songs is not only no longer playable on Spotify, but the name is empty. Please tell me which song https://open.spotify.com/track/1UHAjJ...
  • CarlosE
  • Moderator
  • 550 Views
  • 6 replies
  • 0 likes
  • 550 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can't play my local songs on my iphone spotify app or the spotify web player

PlanPremiumCountryUS Device(Iphone 12, Acer Laptop, Web- Player) Operating System(Windows 10, IOS 14) My Question or IssueI have several songs that are on my dextop on a folder. I made sure that my Spotify app in my dextop knows to connect to the the...

  • Newbie
  •   Plan Premium Country US   Device (Iphone 12, Acer Laptop, Web- Player)  Operating System (Windows 10, IOS 14)   My Question or Issue I have several songs that are on...
  • MafeG
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution In Playlists, restoring Grayed Out Tracks that are still available

Gradually, as expected, tracks on Spotify will gray out within existing Playlists as they are dropped from the service or the region I am in. Also local tracks regularly lose links and I'm accustomed to that. However, most of the tracks grayed out ar...

  • Newbie
  • Gradually, as expected, tracks on Spotify will gray out within existing Playlists as they are dropped from the service or the region I am in.  Also local tracks regularly lose links and I'm accu...
  • Jeremy
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Se me borraron mis favoritos / My favorites got deleted

Estaba escuchando música de mi lista de favoritos y derrepente se para y paso tener aproximadamente 70 canciones a 8, como las puedo recuperar, (ya he probado a restaurar la lista). / I was listening to music from my favorites list and suddenly it st...

  • Casual Listener
  • Estaba escuchando música de mi lista de favoritos y derrepente se para y paso tener aproximadamente 70 canciones a 8, como las puedo recuperar, (ya he probado a restaurar la lista). / I was list...
  • Novy
  • Moderator
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Superuser Contribution I get this download error even though I have space available.

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 15.0.2 My Question or IssueI can’t download anything on Spotify, even though I have space available. I keep getting this download error. I have tried a clean reinstall multiple times and th...

  • Music Fan
  • Plan Premium Country USA Device iPhone 12 mini Operating System iOS 15.0.2   My Question or Issue I can’t download anything on Spotify, even though I have space available. I keep getti...
  • Jeremy
  • Spotify Legend
  • 6665 Views
  • 9 replies
  • 0 likes
  • 6665 Views
  • 9 replies
  • 0 likes