Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201472 Views
  • 71 replies
  • 73 likes
  • 201472 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69270 Views
  • 107 replies
  • 40 likes
  • 69270 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146456 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146456 Views
  • 66 replies
  • 49 likes

Superuser Contribution my songs missing on app on pc but on browser every thing is ok how to fix this problem

PlanPremium/familyDevice(PC)Operating System(Windows 10)My Question or Issuemy songs missing on app on pc but on browser every thing is ok how to fix this problemI reinstall but didn't work

  • Newbie
  • Plan Premium/family Device (PC) Operating System (Windows 10) My Question or Issue my songs missing on app on pc but on browser every thing is ok how to fix this problem I reinstall&nbsp...
  • Mario
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Grouping Albums and Bands

PlanPremiumCountryTurkeyDevice(iPhone 11)Operating System(iOS 14) My Question or IssueI want my downloaded albums to be grouped by bands like its in Itunes, Ive downloaded discographies of some bands but its difficult to handle album by album. Is it ...

  • Visitor
  • Plan Premium Country Turkey Device (iPhone 11) Operating System (iOS 14)   My Question or Issue I want my downloaded albums to be grouped by bands like its in Itunes, Ive downloaded di...
  • Alex
  • Spotify Legend
  • 1947 Views
  • 5 replies
  • 0 likes
  • 1947 Views
  • 5 replies
  • 0 likes

Superuser Contribution Home screen all messed up

PlanPremium/FamilyCountryDenmarkDevicePC and AndroidOperating SystemWindows 10 and Android 10 My Question or IssueMy account was hacked on November 28th. Within an hour or two I had recovered access to my account, changed my password, and disconnecte...

  • Casual Listener
  • Plan Premium/Family Country Denmark Device PC and Android Operating System Windows 10 and Android 10   My Question or Issue My account was hacked on November 28th. Within an hour or tw...
  • Kiril
  • Moderator
  • 990 Views
  • 5 replies
  • 2 likes
  • 990 Views
  • 5 replies
  • 2 likes

Superuser Contribution share my home music stocked on my NAS

PlanPremiumCountryfrance Deviceimac et xiaomiOperating System(mac os 10.13.6 et android 9) My Question or IssueHow can i share bymyself my biblio music of CD in mp3 format on spotify. Actualy, i use Plex to share out of my homemy music doawnloaded in...

  • Casual Listener
  • Plan Premium Country france   Device imac et xiaomi Operating System (mac os 10.13.6 et android 9)   My Question or Issue How can i share bymyself my biblio music of CD in mp3 fo...
  • cypsele
  • Casual Listener
  • 1486 Views
  • 6 replies
  • 0 likes
  • 1486 Views
  • 6 replies
  • 0 likes

App Error—Involuntary Change In Playback Device

I utilize Spotify both on my phone and PC for playlist curation, and frequently have an issue with the app changing my playback device from phone to PC when I stop/start playback on my PC—it's more than a bit infuriating; help please?

  • Roadie
  • I utilize Spotify both on my phone and PC for playlist curation, and frequently have an issue with the app changing my playback device from phone to PC when I stop/start playback on my PC—it's more t...
  • 476 Views
  • 0 replies
  • 0 likes
  • 476 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Hidden recommended playlists of 50 songs each

Hi there,Long time Spotify user here. Recently I was doing a search for classical music playlists and came across one that was extremely familiar. Turns out this playlist (named "Relaxing classical piano music") says it was "Made for" me with 100 lik...

  • Casual Listener
  • Hi there, Long time Spotify user here. Recently I was doing a search for classical music playlists and came across one that was extremely familiar.   Turns out this playlist (named "Relaxing ...
  • Kiril
  • Moderator
  • 777 Views
  • 2 replies
  • 1 likes
  • 777 Views
  • 2 replies
  • 1 likes

Superuser Contribution Anyone know how to watch the Joe Rogan podcast on my TV?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jeremy
  • Spotify Legend
  • 11831 Views
  • 5 replies
  • 3 likes
  • 11831 Views
  • 5 replies
  • 3 likes

Superuser Contribution Local File Trouble

PlanPremiumCountryUSDeviceSamsung Galaxy s9+ Hey there.I'm sure this has been asked before, but I can't seem to find an answer that suits my issue specifically. I can't get local files to play on my phone. They show up just fine in both my computer a...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy s9+   Hey there. I'm sure this has been asked before, but I can't seem to find an answer that suits my issue specifically.    I ...
  • Alex
  • Spotify Legend
  • 404 Views
  • 3 replies
  • 0 likes
  • 404 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't create Blend mix with ONLY one explicit friend

PlanPremiumCountryAT / Austria DeviceSamsung Galaxy S10+ Operating SystemAndroid 11 My Question or IssueMy friend and I are unable to create a blend mix. It works if one of us creates a mix with another friend of us but we are somehow unable to creat...

  • Casual Listener
  • Plan Premium Country AT / Austria   Device Samsung Galaxy S10+   Operating System Android 11   My Question or Issue My friend and I are unable to create a blend mix. It wor...
  • Ver
  • Spotify Legend
  • 455 Views
  • 3 replies
  • 1 likes
  • 455 Views
  • 3 replies
  • 1 likes

Superuser Contribution Different number of songs on computer and phone

Different number of songs on computer and phone.PlanPremiumCountryUSADeviceiPhone XR and HP computerOperating SystemiOS 10 My Question or IssueOn one of my playlists, my phone says that there is one amount of songs but my computer says that there is ...

  • Casual Listener
  • Different number of songs on computer and phone. Plan Premium Country USA Device iPhone XR and HP computer Operating System iOS 10   My Question or Issue On one of my playlists, my ph...
  • zorpazorp
  • Newbie
  • 3894 Views
  • 6 replies
  • 1 likes
  • Account
  • 3894 Views
  • 6 replies
  • 1 likes

Superuser Contribution PLEASE GET RID OF THE DAILY HOROSCOPE GARBAGE

This is happening on all my devices, I clicked on a daily horoscope once, and now it's all that's recommended to me, it's FLOODED MY HOMEPAGE like a virus, it won't go away, I tried clean install on both my Macbook pro and iphone. WON'T GO AWAY. THIS...

  • Casual Listener
  • This is happening on all my devices, I clicked on a daily horoscope once, and now it's all that's recommended to me, it's FLOODED MY HOMEPAGE like a virus, it won't go away, I tried clean install on ...
  • Vicsace
  • Newbie
  • 1571 Views
  • 6 replies
  • 3 likes
  • 1571 Views
  • 6 replies
  • 3 likes

stop suggesting shows and podcasts

This is taking over and I can barely find Daily Mixes (which I enjoy), especially on CarPlay. @spotify, you don't make it easy to make this request, but please stop or give me a setting to change. Thanks.

  • Newbie
  • This is taking over and I can barely find Daily Mixes (which I enjoy), especially on CarPlay.    @spotify, you don't make it easy to make this request, but please stop or give me a sett...
  • 306 Views
  • 0 replies
  • 1 likes
  • 306 Views
  • 0 replies
  • 1 likes

Slowed n Reverb

I am having an issue about local files. Even if I turn on the local files and add a location, the songs from that location or literally anything is not showing up on my libraries' local file. I need it because I want to upload Slowed and Reverb song ...

  • Casual Listener
  • I am having an issue about local files. Even if I turn on the local files and add a location, the songs from that location or literally anything is not showing up on my libraries' local file. I need ...
  • OneByBoo
  • Roadie
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Awesome Spotify experience like always

No comment really. Just everything looks like this.Tried to post this, got blocked and now I am apparently flooding. "Correct highlighted errors", nothing is highlighted, what errors??????? What the **bleep** is this? Whoever designed this just ........

mv011_0-1634330369470.png
  • Regular
  • No comment really. Just everything looks like this. Tried to post this, got blocked and now I am apparently flooding. "Correct highlighted errors", nothing is highlighted, what errors??????? Wha...
  • OneByBoo
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community][Playlists] Make personal playlists more PERSONAL

All these playlists that are custom made for you (the listener) should be a tiny bit customizeable. If a daily mix, duo, blend or drive updates and you feel that there is a song, artist, or genre that doesn't fit in right. You should be able to take ...

  • Newbie
  • All these playlists that are custom made for you (the listener) should be a tiny bit customizeable. If a daily mix, duo, blend or drive updates and you feel that there is a song, artist, or genre tha...
  • MafeG
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution It's exasperating, these 2 same songs keep coming back every time I create a playlist ....

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHello, each time I create or modify a playlist called "Current Playlist" or "Vince55100 Radio" or "Top30 Vince55100", the 2 titles Tom Grennan and remme appear unchecked. The wo...

  • Regular
  • Plan Premium Country France Device All Operating System All   My Question or Issue Hello, each time I create or modify a playlist called "Current Playlist" or "Vince55100 Radio" or "To...
  • Kiril
  • Moderator
  • 432 Views
  • 3 replies
  • 0 likes
  • 432 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Advanced search in My Library (Mobile / iOS)

I would like to search my library in the same way as the entire catalogue using extended search tags such as year: etc. Use case:I'm regularly adding new released albums to my library.Now I would like to playa) all songs from albums released in 2021,...

  • Casual Listener
  • I would like to search my library in the same way as the entire catalogue using extended search tags such as year: etc.   Use case: I'm regularly adding new released albums to my library. No...
  • MafeG
  • Spotify Legend
  • 1015 Views
  • 3 replies
  • 1 likes
  • 1015 Views
  • 3 replies
  • 1 likes

Superuser Contribution Dislike an artist from any Playlist

I listen to a lot of the various "Made for Me" playlists. Generally the algorithm gets it right. I've checked previous posts / ideas and some appear to be Implemented, but from the either the Android app or iOS Desktop app I can't find an option to b...

  • Newbie
  • I listen to a lot of the various "Made for Me" playlists. Generally the algorithm gets it right. I've checked previous posts / ideas and some appear to be Implemented, but from the either the Android...
  • MafeG
  • Spotify Legend
  • 413 Views
  • 1 replies
  • 4 likes
  • 413 Views
  • 1 replies
  • 4 likes

Superuser Contribution Delete recently played - Lets do this again

PlanFamilyCountryUSDeviceAndroid, Windows, Google Home My Question or IssueLooks like this has been raised and there is a request with lots of votes. My 9 year old will play songs from our Google Home and it will register as me. Now I have lots of ju...

  • Casual Listener
  • Plan Family Country US Device Android, Windows, Google Home   My Question or Issue Looks like this has been raised and there is a request with lots of votes.  My 9 year old will pla...
  • Brodieman
  • Casual Listener
  • 495 Views
  • 3 replies
  • 4 likes
  • 495 Views
  • 3 replies
  • 4 likes

Superuser Contribution Why won’t my local file that’s missing metadata download?

Plan - Premium, 4 month trialCountry - United StstesDevice - iPhone 11Operating System - iOS 15.0.2 My Question or Issue I have local files which i downloaded online which are missing the Artist. It plays on my computer fine but will not sync to my p...

  • Casual Listener
  •   Plan - Premium, 4 month trial Country - United Ststes Device - iPhone 11 Operating System - iOS 15.0.2   My Question or Issue   I have local files which i downloaded online w...
  • Alex
  • Spotify Legend
  • 1893 Views
  • 1 replies
  • 0 likes
  • iphone
    local files
  • 1893 Views
  • 1 replies
  • 0 likes