Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
Rihanna’s albums ‘Unapologetic’ and ‘Talk That Talk’ aren’t available in Georgia
Premium planUSiPhone 13iOS 16.2my liked list doesn’t have an enhanced button, but all my other lists do. My friends have the enhanced button on their liked list, but not on every single playlist. Why?II’ve done a log out and clean install
I would like to remove a song from my Spotify history as it's kind of messing things up. A few weeks ago, I accidentally played a song about 40 times in a row. Since then, it regularly appears among the top tracks of my On Repeat playlist. I have nev...
Hi!I just joined a family-subscription and sadly lost the whole library that I've been working on for the past 12 years... I have checked everywhere, even the "recover playlist", but it seems like everything just got deleted. It's so heartbreaking be...
PlanPremiumCountryUnited StatesDeviceDell OptiPlex 7020 Desktop ComputerOperating SystemWindows 10 My Question or IssueHello, Please implement a feature to the web player (similar to what's on the desktop app) which prompts the user that a song you'r...
When I try to play a few particular songs from my library, Spotify has me listen to the song off a different album. Very annoying. At first I thought it was just an album art error, but the song on the other album started showing up higher in my most...
Did Playlists and added to the Library on Windows PC. When I go to use Spotify App on other devices such as iPhone and Roku version I'm not seeing newly added playlists.
When I click on a song, it plays just a part of it. What should I do to make play it?
Free planUSAWindows 10 / Microsoft Edge Recently I have noticed that some of the playlist total run times have been off by about 15 minutes. Some have been correct at 2hrs but many are clocked at 1hr 45 minutes. Also as of today, file folders have go...
The Spotify app does not register any music downloaded on my iPhone directly. It can sync with a MacBook but if I download it directly onto the phone it isn’t detected.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have lost my playlist I’ve been doing other things and wanted to relax and listen to some ...
PlanPremiumCountrySwedenDevicePC & Pixel 7 ProOperating SystemWindows 11 & Android 13 My Question or Issue Spotify keeps playing my lists in wrong order. Especially Radio-lists. OK, radio-list is a list with random music based on my likes - but I do ...
I can’t see the songs on my playlist I only see the play button, the playlist image and who the songs are by
I was hacked someone else used my account, their music is taking up my recently played and influencing my suggested playlists and blended playlists. I wouldn't mind if the music weren't French
I was listening to specific playlist which (unfortunatelly I didn't add it to my library) is not shown in recently played. How can I bring this playlist back?
Я хочу узнать сколько часов я прослушал музыку в 2022 году
I sit at my desk listening to music on my stereo, the stereo is 10+ years old and doesn't have any wifi or anything so I have connected an old phone on permacharge an spotify always on.A problem is that after approx. 10 min I can't change songs anymo...
I wish to rearrange the order of my playlistI have a iPhone 12 latest update
When I open Spotify and go to my playlist it comes up with a list of example songs (plays it for like 8secs) how do I listen to the whole song it never use to do this
When on my own created Spotify playlist, I now can’t search for a doing, you used to be able to scroll down and a search bar would appear however this is gone ?