Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 238656 Views
  • 77 replies
  • 83 likes
  • 238656 Views
  • 77 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • pmartinslima
  • Newbie
  • 94947 Views
  • 199 replies
  • 42 likes
  • 94947 Views
  • 199 replies
  • 42 likes

Superuser Contribution Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

  • Casual Listener
  • I have a premium account and I just started having this issue...  (I'm using the desktop version of Spotify on my MacBook Air) I make a playlist, add songs and a cover if needed then set it t...
  • MihailY
  • Moderator
  • 64118 Views
  • 57 replies
  • 5 likes
  • 64118 Views
  • 57 replies
  • 5 likes

Solved!!Superuser Contribution Liked songs don't appear in playlist

When clicking on my liked songs playlist, none of the songs show up, despite it showing that there are songs in the playlist while viewing my playlists. The songs still show up as liked, but just not in the playlist.

  • Regular
  • When clicking on my liked songs playlist, none of the songs show up, despite it showing that there are songs in the playlist while viewing my playlists. The songs still show up as liked, but just not...
  • Brikmin
  • Regular
  • 138 Views
  • 8 replies
  • 0 likes
  • 138 Views
  • 8 replies
  • 0 likes

Superuser Contribution i can't turn off offline mode

i tried to play a playlist of mine like i usually do but this time i coouldn't see the play button and when i finally found a way to press the play button it said that i have to turn off offline mode which i never enabled in the first place and now i...

  • Visitor
  • i tried to play a playlist of mine like i usually do but this time i coouldn't see the play button and when i finally found a way to press the play button it said that i have to turn off offline mode...
  • Lily3535
  • Visitor
  • 8501 Views
  • 3 replies
  • 0 likes
  • 8501 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "My Shazam Tracks" doen't appear

Hi I have been using spotify & Shazam apps on ONE PLUS latest OS and on LENOVO laptop (Windows 10). I have connected the two account this morning (Shazam app says its connected) but this playlist with all the songs synced doen't appear in my libraby ...

  • Casual Listener
  •   Hi    I have been using spotify & Shazam apps on ONE PLUS latest OS and on LENOVO laptop (Windows 10).  I have connected the two account this morning (Shazam app says it...
  • VD09
  • Visitor
  • 3086 Views
  • 7 replies
  • 1 likes
  • 3086 Views
  • 7 replies
  • 1 likes

Superuser Contribution How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

  • Visitor
  • Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only loom...
  • jedituni
  • Visitor
  • 131594 Views
  • 93 replies
  • 46 likes
  • 131594 Views
  • 93 replies
  • 46 likes

Superuser Contribution Playlist

Seria muito legal se fosse possível mover ordem das músicas na playlist, deletar e apagar músicas das playlists

  • Visitor
  • Seria muito legal se fosse possível mover ordem das músicas na playlist, deletar e apagar músicas das playlists
  • Yordan
  • Moderator
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

Change Genre Filters in Liked Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is there a way to edit the filters in my liked songs? A lot of the options bring up the same...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • safeefarooq
  • Visitor
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists switching song versions

PlanPremiumCountryUnited StatesDevice(iPhone 12, Web Player, PC app)Operating System(iOS 15-18, Windows 10, Windows 11)My Question or IssueHello! I hope this is the right place to post. This has been an ongoing issue for years, but this is the first ...

  • Newbie
  •   Plan Premium Country United States Device (iPhone 12, Web Player, PC app) Operating System (iOS 15-18, Windows 10, Windows 11) My Question or Issue Hello! I hope this is the right pl...
  • Joan
  • Moderator
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution Severe lag when doing literally anything with playlists

PlanPremiumCountryUSADeviceSamsung LaptopOperating SystemWindows 11 My Question or IssueI've been getting severe lag when trying to do literally anything with my playlists at all in Spotify. At first I thought it was an issue with one playlist I had-...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Laptop Operating System Windows 11   My Question or Issue I've been getting severe lag when trying to do literally anything with my playlists at...
  • JordanMatthewPoole
  • Casual Listener
  • 6231 Views
  • 14 replies
  • 2 likes
  • 6231 Views
  • 14 replies
  • 2 likes

Superuser Contribution Keep getting recommended the same songs

Why does Spotify keep recommending me the exact same songs in my recommended tab. nearly every single song on the recommended tab has already been suggested to me many times before and i've only had this account for a week. Is there any way I can sto...

  • Visitor
  • Why does Spotify keep recommending me the exact same songs in my recommended tab. nearly every single song on the recommended tab has already been suggested to me many times before and i've only had ...
  • TwistedIdoti
  • Newbie
  • 25353 Views
  • 41 replies
  • 11 likes
  • 25353 Views
  • 41 replies
  • 11 likes

Superuser Contribution Duplicate albums

basically every album has a duplicate identical version that makes saving the songs pointless and ruins all of my playlists. Searching the album or going through the artist page only gives one album, so you have to go through a convoluted process to ...

  • Music Fan
  • basically every album has a duplicate identical version that makes saving the songs pointless and ruins all of my playlists. Searching the album or going through the artist page only gives one album,...
  • GMP1
  • Casual Listener
  • 1552 Views
  • 13 replies
  • 4 likes
  • 1552 Views
  • 13 replies
  • 4 likes

Superuser Contribution Hide song feature gone, hidden songs no longer hidden

Oh, Spotify. I love you so much. I'm a premium user listening on iPhone, iPad, and MacBook Pro devices. I was looking for a way to hide songs I dislike, and I was told by one of your own staff that the only way to do so was to go onto a mobile device...

  • Regular
  • Oh, Spotify. I love you so much. I'm a premium user listening on iPhone, iPad, and MacBook Pro devices. I was looking for a way to hide songs I dislike, and I was told by one of your own staff that t...
  • Jycrei
  • Newbie
  • 19023 Views
  • 17 replies
  • 24 likes
  • 19023 Views
  • 17 replies
  • 24 likes

Superuser Contribution album folders

Many listeners, I'm sure, want to classify their albums (NOT the playlists but the albums ALONE) into folders. It is just a matter of doing the same thing as for playlists but for albums alone. This question has been going on for at least 2017 ! (saw...

  • Regular
  • Many listeners, I'm sure, want to classify their albums (NOT the playlists but the albums ALONE) into folders. It is just a matter of doing the same thing as for playlists but for albums alone. This ...
  • Julian
  • Moderator
  • 47 Views
  • 1 replies
  • 0 likes
  • 47 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Playlist Folders

Hiya, I am an author who has curated 30 different playlists for the 30 chapters of my book. They are in a playlist folder and I am wondering how best to share this with my readers so it is easy to find. Thanks

  • Newbie
  • Hiya,  I am an author who has curated 30 different playlists for the 30 chapters of my book. They are in a playlist folder and I am wondering how best to share this with my readers so it is eas...
  • ericfraser
  • Newbie
  • 6603 Views
  • 3 replies
  • 10 likes
  • 6603 Views
  • 3 replies
  • 10 likes

Superuser Contribution Where you left off in each playlist

I have a study playlist, a driving playlist, etc. It would be very useful to be able to start off where you left off in each playlist and not have to remember which song you last played in each one.

  • Newbie
  • I have a study playlist, a driving playlist, etc. It would be very useful to be able to start off where you left off in each playlist and not have to remember which song you last played in each one.
  • califdan
  • Casual Listener
  • 7023 Views
  • 22 replies
  • 31 likes
  • 7023 Views
  • 22 replies
  • 31 likes

Superuser Contribution How to delete recent played list

hi i have in my recent played lit pretty**bleep** and i want to get rid of iti have search after tutorials they said press on these 3 dots and so. but i dont have these 3 dots

  • Music Fan
  • hi i have in my recent played lit pretty**bleep** and i want to get rid of it i have search after tutorials they said press on these 3 dots and so. but i dont have these 3 dots
  • LonelyWind
  • Visitor
  • 9803 Views
  • 8 replies
  • 1 likes
  • 9803 Views
  • 8 replies
  • 1 likes

Superuser Contribution Importing local mp3 files but as songs available on Spotify possible?

I was wondering if there is a possibility to sync spotify liked songs to my library of MP3 files. And I don't mean the local files folder but if it's possible to just automatically add all my (on spotify available) songs to the spotify library withou...

  • Visitor
  • I was wondering if there is a possibility to sync spotify liked songs to my library of MP3 files. And I don't mean the local files folder but if it's possible to just automatically add all my (on spo...
  • Dessi
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution як прибрати російські пісні? або зробити так щоб вони мені не рекомендували

як прибрати російські пісні? або зробити так щоб вони мені не рекомендувались?я вже давно не слухаю російську музику, та прибрала її з улюблених і так далі, але вона усюди пропонується. Я взагалі спочатку обирала спотіфай тому що підбирає музику крут...

  • Visitor
  • як прибрати російські пісні? або зробити так щоб вони мені не рекомендувались? я вже давно не слухаю російську музику, та прибрала її з улюблених і так далі, але вона усюди пропонується. Я взагалі...
  • Yordan
  • Moderator
  • 1239 Views
  • 7 replies
  • 6 likes
  • 1239 Views
  • 7 replies
  • 6 likes

Audiobook

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) i have an iPhone 13 Pro with Dpotify downloaded. I enjoy music but also listen to audiobooks. After finishing my ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   i have an iPhone 13 Pro with ...
  • mike533
  • Regular
  • 44 Views
  • 1 replies
  • 0 likes
  • 44 Views
  • 1 replies
  • 0 likes