Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
I think it would be cool to be able to group playlists together in a sort of ‘album’ eg. I have regular playlist but then I also have a playlist that I make for every month and I think it would be cool to be able to group all of my monthly playlists ...
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify on PC automatically plays a playlist when I click on one. This interrupts the current song I am listening to. For example, I am listening to a song in my "Liked Songs...
PlanPremiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey. I have a playlist with quite a few followers. Every now and then I promote the play...
PlanPremiumCountryHungaryDeviceWindows 10 laptop, Android 11 phoneOperating SystemWindows 10, Android 11 My Question or IssueI noticed recently that my current favorite list does not refresh even if I listen to a new song a lot of times. How often do...
PlanPremiumCountryAustraliaDevicePC/Android My Question or IssueEach week I seem to have to block the same artists from my Discover Weekly and Release Radar lists. What do I need to do to make these preferences permanent?
I work in a factory and listen to a playlist with a combination of music and podcasts to get through the day. I change up this playlist every night on my laptop and upon updating and going to make my playlist tonight I see that, they removed the play...
i set downloads to sd card, and somehow it keeps re-downloading to storage after a while, in the picture is spotify after clean reinstallation, and this has persisted for quite a while, and searching for the files in file manager shows nothing, is th...
The Share Link for my Top Songs 2021 list (https://open.spotify.com/playlist/37i9dQZF1EUMDoJuT8yJsl) will not work if I share it with friends. They get an error message that it cannot be found. While troubleshooting I searched for the (presumably) ra...
PlanFreeCountryUSAMy Question or IssueI hid some songs a while ago and don't want them hidden anymore, but I can't find any way to unhide them. I can see the songs just fine, even before going in to settings to turn that on. There's no toggle on the ...
PlanPremiumCountryGuatemala/VenezuelaDeviceSome: 2 with Windows 10 and 2 with androidsOperating SystemWindows 10, Androids My Question or Issue Since I have 4 devices that I used daily, I was wondering If instead to download each playlist one by one ...
hello beautiful people, noticed recently that skip 15 seconds button will sometimes losing the sync of audio causing it to go back to 15 seconds before at a previous point when you have the application opened on iOS which causes it to go back up to w...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI created and have maintained a playlist called Late Night Quiet on Spotify for a few years. ...
There should be an section to see all new releases that I have not listened too from my followed artists. It takes me hours to go through each artist to see if they released anything new. If I am not on spotify for a few days, there should be a secti...
Some idea subjects just popped up so I am not the only person with this problem & suggestion! I have way too many playlists on the side bar that I have to scroll through to find the right one, and I'd like to group them into different folders. Like f...
Unfortunately my original message was "bleeped," so I'm having to repost: I keep having a "Hail S_a_t_a_n" podcast appear on my home screen and there seems to be nothing I can do to get rid of it. I've even went as far as favorite nearly a hundred Ch...
I keep having a "Hail **bleep**" podcast appear on my home screen and there seems to be nothing I can do to get rid of it. I've even went as far as favorite nearly a hundred Christian songs I don't care for as well as several Christian Podcasts to no...
I have a trouble with spotify, im playing song oshuffle and i dont know how to turn it off i searched the instructions i saw the photos but its not same here i cant turn it off
A few days ago I came across an album I listened to a lot about a decade ago, which I had completely forgotten about. It made me wish there was a way of saving albums on the app, much in the same way as you can like songs. I know I could add the albu...
PlanPremium DevicePC Operating SystemWindows 10 My Question or IssueHi,It happens a lot when there is a specific song I want to play from a playlist and then continue playing that same playlist on shuffle, so how it should normally function as I see ...
In a recent update, Spotify removed the feature which allowed the user to display the album artwork of whatever was playing full screen. The button was in the far bottom right hand corner. PLEASE return this feature, it was awesome and there's litera...