Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • PaulaDella
  • Casual Listener
  • 190587 Views
  • 1642 replies
  • 23 likes
  • 190587 Views
  • 1642 replies
  • 23 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Mixyye
  • Casual Listener
  • 229350 Views
  • 74 replies
  • 81 likes
  • 229350 Views
  • 74 replies
  • 81 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Tbn
  • Visitor
  • 81902 Views
  • 160 replies
  • 41 likes
  • 81902 Views
  • 160 replies
  • 41 likes

Superuser Contribution Collaborative playlist option disappeared

My Question or IssueI am using the desktop windows 10 and mobile Android app - and on all platforms the option to make a playlist collaborative has disappeared, please help get it back. It is only showing option to invite collaborator but when I add ...

  • Casual Listener
  • My Question or Issue I am using the desktop windows 10 and mobile Android app - and on all platforms the option to make a playlist collaborative has disappeared, please help get it back.  It i...
  • jamendoza1
  • Regular
  • 47698 Views
  • 74 replies
  • 8 likes
  • 47698 Views
  • 74 replies
  • 8 likes

Superuser Contribution stop auto play unfamiliar music

PlanPremiumCountryCzechRep.DeviceMoto edge 40Operating SystemAndroid 13 My Question or Issuefor months I've been trying to find a way to make Spotify stop randomly play what's called 'Similar content '. don't get me wrong, I want to enjoy the feature...

  • Regular
  • Plan Premium Country CzechRep. Device Moto edge 40 Operating System Android 13   My Question or Issue for months I've been trying to find a way to make Spotify stop randomly play what'...
  • KlodsenBTW
  • Casual Listener
  • 425 Views
  • 2 replies
  • 0 likes
  • App
    auto play
    Radio
    UX
  • 425 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to reset songs that I like

PlanPremiumCountryItaly Device Samsung Galaxy S10Operating System Android My Question or IssueI would like to delete all the songs that are in the playlist: Songs you like; It's possible to do it? I have over 900 of them and I don't want to eliminate...

  • Casual Listener
  • Plan Premium Country Italy  Device  Samsung Galaxy S10 Operating System  Android    My Question or Issue I would like to delete all the songs that are in the playli...
  • -7barlm6_qn63
  • Casual Listener
  • 31036 Views
  • 12 replies
  • 0 likes
  • 31036 Views
  • 12 replies
  • 0 likes

Superuser Contribution removing files from local files

i want to remove files from the local files playlist and i tried removing the downloads they were from but they're still there.

  • Visitor
  • i want to remove files from the local files playlist and i tried removing the downloads they were from but they're still there.
  • user-removed
  • Not applicable
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

I have 2 people on premium. How do I share my liked songs with other member

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • osornios
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific songs greyed out: either/or

PlanPremiumCountryThe NetherlandsDeviceMotorola One Action/Windows PCOperating SystemAndroid/Windows 10 Pro My Question or IssueSorry about the cropped image. For this list, the top track and the second-to-last—both at the edge of the screenshot—are ...

  • Gig Goer
  • Plan Premium Country The Netherlands Device Motorola One Action/Windows PC Operating System Android/Windows 10 Pro   My Question or Issue Sorry about the cropped image. For this list, ...
  • liz1224
  • Casual Listener
  • 367 Views
  • 5 replies
  • 0 likes
  • Disabled
    greyed out
    local files
  • 367 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution If I like and download someone else's playlist, will it disappear if the owner delete's it?

Hi community! Basically, my subject line says it all: Will a downloaded playlist on my device disappear if it is someone else’s and the owner decides to delete it? What if I did not download but “only” liked it, will it disappear from my library? Tha...

  • Casual Listener
  • Hi community!   Basically, my subject line says it all: Will a downloaded playlist on my device disappear if it is someone else’s and the owner decides to delete it? What if I did not download...
  • justtoknow
  • Visitor
  • 46127 Views
  • 27 replies
  • 0 likes
  • 46127 Views
  • 27 replies
  • 0 likes

Solved!!Superuser Contribution 1000+ songs in a playlist disappeared

Plan: PremiumCountry: USA DeviceAll - MacBook Pro desktop app, Samsung Galaxy Z Flip My Question or IssueI have a playlist called All Songs in which I put all my liked songs + many more because I like to be able to custom sort it. It had 1500 songs i...

  • Regular
  • Plan: Premium Country: USA   Device All - MacBook Pro desktop app, Samsung Galaxy Z Flip   My Question or Issue I have a playlist called All Songs in which I put all my liked so...
  • sharms27
  • Regular
  • 2320 Views
  • 8 replies
  • 0 likes
  • bug
    deleted
    disappeared
  • 2320 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playlists set to public not showing on my profile

I have 4 playlists all set to public and displayed on my profile, and i can see them when i look at my profile, but when anyone else looks at my profile they can only see 3 of them with my main playlist not showing up. I have tried all of the fixes l...

  • Newbie
  • I have 4 playlists all set to public and displayed on my profile, and i can see them when i look at my profile, but when anyone else looks at my profile they can only see 3 of them with my main playl...
  • Tulis77
  • Visitor
  • 2727 Views
  • 17 replies
  • 1 likes
  • 2727 Views
  • 17 replies
  • 1 likes

Superuser Contribution Allow playlist to default to no pauses between tracks

Many albums tracks are meant to play without any pauses between tracks, for example, Dark Side of The Moon, and most ambient albums. Add a feature to allow a playlist to have a setting for no inter-track pauses as the default. Currently this is a glo...

  • Casual Listener
  • Many albums tracks are meant to play without any pauses between tracks, for example, Dark Side of The Moon, and most ambient albums. Add a feature to allow a playlist to have a setting for no inter-t...
  • arussell1
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2024/10: What does hiding a song in my playlist do?

Plan: PremiumCountry: USADevice: Motorola, Moto-G-Power (2021) Unlocked, (Using T-Mobile)Operating System: Android 11 My Question or Issue: TLDR: How does hiding songs on a playlist effect it?Greetings all, I searched for my issue in both FAQs that I...

  • Roadie
  • Plan: Premium Country: USA Device: Motorola, Moto-G-Power (2021) Unlocked, (Using T-Mobile) Operating System: Android 11   My Question or Issue:    TLDR: How does...
  • Yordan
  • Moderator
  • 589 Views
  • 5 replies
  • 0 likes
  • Hiding
    playlist
  • 589 Views
  • 5 replies
  • 0 likes

Superuser Contribution Liked Songs accidentally sorted wrong

PlanPremiumCountryGermanyDeviceLaptopOperating SystemWindows 11 My Question or IssueI accidentally selected all liked songs and dragged them into the library on the left side. Now suddenly all my liked songs are sorted wrong. Can I change/undo that? ...

  • Newbie
  • Plan Premium Country Germany Device Laptop Operating System Windows 11   My Question or Issue I accidentally selected all liked songs and dragged them into the library on the left...
  • j4heird32
  • Visitor
  • 473 Views
  • 5 replies
  • 1 likes
  • 473 Views
  • 5 replies
  • 1 likes

Superuser Contribution removing a collaborator -are new songs visible?

if I remove the only collaborator from a private playlist and add new songs after will they be able to see them? will the playlist still appear in their profile for them?

  • Visitor
  •   if I remove the only collaborator from a private playlist and add new songs after will they be able to see them? will the playlist still appear in their profile for them?    &nbs...
  • OscarDC
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Library

PlanPremiumCountryUSADevice(iPhone 13)Operating System(iOS 18) My Question or IssueWhy is "My Library" no longer my private & my own created library? I can hear "songs" that are NOT in my original library that I created? I don't like these songs that...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 13) Operating System (iOS 18)   My Question or Issue Why is "My Library" no longer my private & my own created library? I can hear "songs" t...
  • Maria
  • Moderator
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Superuser Contribution local files folder is not showing up on iphone

I've followed all the steps required to do. Rebooted my phone and even went ahead and did a clean reinstallation of spotify. But nothing seems to work. My local files folder is not showing up and I cant "sync" my local files songs from my pc to my ph...

  • Regular
  • I've followed all the steps required to do. Rebooted my phone and even went ahead and did a clean reinstallation of spotify. But nothing seems to work. My local files folder is not showing up and I c...
  • UMDTERPS
  • Regular
  • 33422 Views
  • 25 replies
  • 2 likes
  • 33422 Views
  • 25 replies
  • 2 likes

Hidden Songs/Artists Still Playing

PlanPremium Family PlanCountryUSADevice(s)Samsung S23 Ultra (but also on Samsung Galaxy Tab S6; Spotify on Roku; Windows 10 laptop) My Question or IssueHidden songs and artists are playing on all Spotify-generated playlists. The songs and artists are...

  • Visitor
  • Plan Premium Family Plan Country USA Device(s) Samsung S23 Ultra (but also on Samsung Galaxy Tab S6; Spotify on Roku; Windows 10 laptop)   My Question or Issue Hidden songs and artists a...
  • Skully9
  • Regular
  • 2648 Views
  • 5 replies
  • 7 likes
  • 2648 Views
  • 5 replies
  • 7 likes

Superuser Contribution Liked songs list stuck on single genre

As of a day or two ago my liked songs list will only play songs 1 genre, specifically country. Every song that would show up if I were turn the country filter on plays just fine (whether the filters on or not), but anything else doesn't work. It'll s...

  • Casual Listener
  • As of a day or two ago my liked songs list will only play songs 1 genre, specifically country.   Every song that would show up if I were turn the country filter on plays just fine (whether the...
  • Vasil
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle keeps getting disabled

Hi, I've noticed for a few weeks that the shuffle option keeps getting disabled every time I launch Spotify. Whether it's on my phone app, my laptop app or even on a navigator (Chrome), for some reason I am forced to activate the shuffle because this...

  • Casual Listener
  • Hi,   I've noticed for a few weeks that the shuffle option keeps getting disabled every time I launch Spotify. Whether it's on my phone app, my laptop app or even on a navigator (Chrome), for ...
  • kyleighk03
  • Newbie
  • 836 Views
  • 7 replies
  • 2 likes
  • 836 Views
  • 7 replies
  • 2 likes

Why does a playlist keep changing?

Why do the songs in a playlist keep changing? There are a couple of playlists that I really enjoy listening to but recently the songs in the playlist have changed and I no longer know what the songs were that I liked. I also downloaded one of the Dai...

  • Visitor
  • Why do the songs in a playlist keep changing?  There are a couple of playlists that I really enjoy listening to but recently the songs in the playlist have changed and I no longer know what the...
  • lisalton
  • Visitor
  • 2689 Views
  • 2 replies
  • 1 likes
  • 2689 Views
  • 2 replies
  • 1 likes