Help - Your Library

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
Sunday
raiccheese
Newbie
247092 Views
82 replies
87 likes

247092 Views
82 replies
87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
yesterday
Outis1410
Visitor
105390 Views
227 replies
43 likes

105390 Views
227 replies
43 likes

Superuser Contribution Recently Played section not updating for three months!! 2021

Recently Played section not updating for three months "I reported this problem but it did not matter to anyone" I'm tired of seeing this repetitive thing every time I open Spotify United States

Screen Shot 2021-12-04 at 2.52.47 PM.png

user-removed
Visitor
Recently Played section not updating for three months "I reported this problem but it did not matter to anyone" I'm tired of seeing this repetitive thing every time I open Spotify United...
2021-12-06 4:31:58 PM
2021-12-06 12:26:49 AM
user-removed
Not applicable
700 Views
5 replies
0 likes

700 Views
5 replies
0 likes

Superuser Contribution How do I get my Local File songs to have a picture instead of the default grey symbol

PlanFreeCountryIndiaDevicePCOperating SystemWindows 10My Question or IssueI have added an image to my playlist already, but the same image is not being applied to the songs from my local files in that playlist, how do I get it to be the same all acro...

Dhir
Newbie
Plan Free Country India Device PC Operating System Windows 10 My Question or Issue I have added an image to my playlist already, but the same image is not being applied to the songs from my ...
2021-12-03 6:49:13 AM
2021-12-06 8:55:09 PM
MafeG
Spotify Legend
6167 Views
1 replies
0 likes

6167 Views
1 replies
0 likes

Superuser Contribution No one in my family can join the Family Playlist

We are all trying to join family mix and it’s just spins when we try to join. All using iPhones all seeing the same issue. Have deleted app, restarted phone, gone to browser version and “followed” it there but nothing has worked. Operating System(iOS...

snoopdug
Casual Listener
We are all trying to join family mix and it’s just spins when we try to join. All using iPhones all seeing the same issue. Have deleted app, restarted phone, gone to browser version and “...
2021-12-03 3:33:31 AM
2021-12-06 8:00:50 PM
MafeG
Spotify Legend
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Superuser Contribution Wrapped just for podcasts

I exclusively use Spotify for listening to podcasts and i was interested to see my Wrapped 2021 statistics but i can’t seem to access it. Is it a prerequisite that you listen to music also or is there another reason i can’t view my statistics? FreeAu...

TristanM86
Newbie
I exclusively use Spotify for listening to podcasts and i was interested to see my Wrapped 2021 statistics but i can’t seem to access it. Is it a prerequisite that you listen to music also or is ther...
2021-12-02 10:03:33 PM
2021-12-06 4:47:02 PM
Alex
Spotify Legend
2281 Views
1 replies
1 likes

2281 Views
1 replies
1 likes

Superuser Contribution Unable to like/unlike local files on desktop

Premium subscriberAndroid/Windows OSLocal file IssueSo I had a playlist reach 10,000 songs and realizing I could not add anymore, I decided I would instead "like" all the songs in the playlist and then move my liked songs to a new playlist and that w...

jamal01
Music Fan
Premium subscriber Android/Windows OS Local file Issue So I had a playlist reach 10,000 songs and realizing I could not add anymore, I decided I would instead "like" all the songs in the playlis...
2021-12-05 5:47:15 PM
2021-12-06 11:26:05 AM
Alex
Spotify Legend
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Solved!!Superuser Contribution Wrapped since 2 years not available

PlanPremiumCountryGermanyDevice(iPhones )Operating System(iOS 10, Windows 10) My Question or IssueI have been searching for my wrapped story for days and still not getting it. I even tried logging off an logging in several times. Plus this is the sec...

juniorkin
Newbie
Plan Premium Country Germany Device (iPhones ) Operating System (iOS 10, Windows 10) My Question or Issue I have been searching for my wrapped story for days and still not getting it...
2021-12-05 12:41:11 PM
2021-12-06 11:14:51 AM
Kiril
Moderator
900 Views
1 replies
0 likes
Music And Album Experience
Wrapped 2021

900 Views
1 replies
0 likes

Superuser Contribution unable to play a certain artist

has anyone else got the same problem i have....unable to play any WET WET WET song....i can download all the albums.ive had a 2 hour conversation with helpline....for them to say it was originally just one of their albums, then told it was issue with...

ali2266
Casual Listener
has anyone else got the same problem i have....unable to play any WET WET WET song.... i can download all the albums. ive had a 2 hour conversation with helpline....for them to say it was originall...
2021-12-04 9:24:10 PM
2021-12-05 12:51:35 AM
Eni
Moderator
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Superuser Contribution Recommended section in playlists doesn't work

This section completely disappeared in most of my playlists.I tried to create a new playlist and it 'worked' until I added a song which has any symbol expect letters in it's name.Even if there are recommendations they don't work properly. They consis...

qenze
Newbie
This section completely disappeared in most of my playlists. I tried to create a new playlist and it 'worked' until I added a song which has any symbol expect letters in it's name. Even if there ar...
2021-12-04 5:04:19 PM
2021-12-05 10:42:03 PM
Eni
Moderator
324 Views
1 replies
0 likes

324 Views
1 replies
0 likes

Superuser Contribution Issues with Spotify Song Radio/autoplay, possibly connected

PlanPremiumCountryUSDeviceGoogle Home Devices, Tesla ClientOperating SystemAny (3rd Party Clients) My Question or IssueI am experiencing issues with Spotify autoplay/radio creation across multiple clients and I theorize that they are related. The two...

steelcowboy
Casual Listener
Plan Premium Country US Device Google Home Devices, Tesla Client Operating System Any (3rd Party Clients) My Question or Issue I am experiencing issues with Spotify autoplay/radio cr...
2021-12-04 5:23:37 AM
2021-12-05 10:30:59 PM
Eni
Moderator
1811 Views
1 replies
3 likes

1811 Views
1 replies
3 likes

Superuser Contribution Release Radar - Some unkown artists fraudently tag famous artist.

Dear Spotify,I see a worrying trend where unknown bad artists populate the Release Radar playlist, as they have fraudulently listed a famous artists as a co-author or collaborator on their song. These are artists with one or two songs with 50 monthly...

TnsnRk
Casual Listener
Dear Spotify, I see a worrying trend where unknown bad artists populate the Release Radar playlist, as they have fraudulently listed a famous artists as a co-author or collaborator on their song. Th...
2021-12-04 12:25:21 PM
2021-12-05 10:29:48 PM
CarlosE
Moderator
322 Views
2 replies
1 likes

322 Views
2 replies
1 likes

Superuser Contribution Local files not visible in My Library

FamilyplanPremiumSweden DeviceMacbook Pro late 2019Operating SystemBig Sur My Question or IssueAccording to this post, I should find my local files under my library:https://support.spotify.com/us/article/local-files/ However, I have local files on bo...

tord00
Casual Listener
Familyplan Premium Sweden Device Macbook Pro late 2019 Operating System Big Sur My Question or Issue According to this post, I should find my local files under my library: ht...
2021-12-03 9:40:53 PM
2021-12-05 6:18:57 PM
Eni
Moderator
371 Views
1 replies
0 likes
Local files not downloading

371 Views
1 replies
0 likes

Solved!!Superuser Contribution [Bug] [Desktop] [Mac M1] Deleted old playlist appears on home screen

PlanPremiumCountryIsrael DeviceMac mini m1 2020 - MacOS Monterey My Question or IssueI found for some reason old playlist i created and deleted long time ago appears on my home screen, when i trying to delete it i get error: "something went wrong" an...

PurpleFan
Roadie
Plan Premium Country Israel Device Mac mini m1 2020 - MacOS Monterey My Question or Issue I found for some reason old playlist i created and deleted long time ago appears...
2021-10-30 9:05:07 PM
2021-12-05 3:02:57 PM
Ver
Spotify Legend
862 Views
5 replies
0 likes
12
bug
Desktop
Mac

862 Views
5 replies
0 likes

Solved!!Superuser Contribution Radio songs not updating after more than a month

DeviceAndroid, Windows 10 My Question or IssueI've recently started using the autoplay feature, which plays new songs after my playlist ends. I've noticed however that it only plays the same songs, no matter what's in my playlist.Since I've started u...

ColinAlexander
Regular
Device Android, Windows 10 My Question or Issue I've recently started using the autoplay feature, which plays new songs after my playlist ends. I've noticed however that it only plays the ...
2021-11-24 11:03:51 AM
2021-12-05 1:06:21 PM
Ver
Spotify Legend
1881 Views
5 replies
0 likes
daily
drive
Radio
songs

1881 Views
5 replies
0 likes

Superuser Contribution My Wrapped 2021 is missing the 'listened to Spotify more than x%' part

Pixel 6 Pro. I can view my Wrapped 2021, but I can't see where you see the percentage of users that you listened to more Spotify than. I listened to like 145,000 mins and was academically interested in that info.

joshyftw
Casual Listener
Pixel 6 Pro. I can view my Wrapped 2021, but I can't see where you see the percentage of users that you listened to more Spotify than. I listened to like 145,000 mins and was academ...
2021-12-02 5:16:21 PM
2021-12-04 4:43:19 PM
Elena
Moderator
624 Views
1 replies
0 likes

624 Views
1 replies
0 likes

How do I pin a followed playlist?

I can pin my own playlists, but I can't seem to swipe right on a followed playlist, eg Spotify's Chilled Jazz playlist. Please help, thank you.

jameslondon74
Music Fan
I can pin my own playlists, but I can't seem to swipe right on a followed playlist, eg Spotify's Chilled Jazz playlist. Please help, thank you.
2021-12-01 10:24:34 AM
2021-12-04 4:09:24 PM
jameslondon74
Music Fan
2510 Views
2 replies
0 likes
App & Features

2510 Views
2 replies
0 likes

Superuser Contribution My account isn't working on my phone

PlanPremiumCountryFinlandDeviceSamsung Galaxy Operating System Android My Question or IssueMy account works totally fine when I logged in on my friends' phone and when I logged in on my laptop. My friends' account works totally fine on my phone also....

miukumauku123
Newbie
Plan Premium Country Finland Device Samsung Galaxy Operating System Android My Question or Issue My account works totally fine when I logged in on my friend...
2021-12-02 9:39:18 AM
2021-12-03 10:07:54 PM
CarlosE
Moderator
962 Views
1 replies
0 likes

962 Views
1 replies
0 likes

Previous years of Wrapped?

PlanPremiumCountryUSADevice(iPhone 12, PC, Mac)Operating System My Question or IssueIs there a way I can access previous years playlists of Wrapped? I saved 2019, 2020, and 2021 into my playlists, but I would like playlists from before that.

splent
Regular
Plan Premium Country USA Device (iPhone 12, PC, Mac) Operating System My Question or Issue Is there a way I can access previous years playlists of Wrapped? I saved 2019, 2020,...
2021-12-03 4:08:52 AM
2021-12-03 6:39:48 AM
AdamDamon
Spotify Star
2552 Views
1 replies
0 likes

2552 Views
1 replies
0 likes

Spotify Wrapped help

I have been trying to access the Spotify Wrapped interactive video that has the most listened to songs and artists, minutes played for the top artist, and more, but I haven't been able to. When I clicked on the notification on my iPhone, it took me t...

cLemonade1
Casual Listener
I have been trying to access the Spotify Wrapped interactive video that has the most listened to songs and artists, minutes played for the top artist, and more, but I haven't been able to. When I cli...
2021-12-01 10:51:28 PM
2021-12-03 3:32:03 AM
cLemonade1
Casual Listener
1179 Views
3 replies
1 likes

1179 Views
3 replies
1 likes

Superuser Contribution Liked songs disappeared

PlanPremiumCountryFranceDeviceiPhone 11Operating SystemiOS 13 My Question or IssueHello, This morning all of my liked songs disappeared on my phone and on my computer. Thankfully, some of my likes songs were also on another playlist.Does someone know...

lea_habert
Casual Listener
Plan Premium Country France Device iPhone 11 Operating System iOS 13 My Question or Issue Hello, This morning all of my liked songs disappeared on my phone and on my comp...
2021-12-01 10:19:29 AM
2021-12-03 1:02:18 AM
CarlosE
Moderator
725 Views
3 replies
0 likes
disappeared
liked songs

725 Views
3 replies
0 likes

Superuser Contribution WRAPPED 2021 incorrectly says my #2 song is crocodile rock

Paid plan - Canada Serious issue... Accidentally left crocodile rock playing on repeat and left the house with it still playing. Now my wrapped 2021 has it as my #2 song. I really hate that song... how can i delete it from that playlist? Jesus wept....

joecinco
Casual Listener
Paid plan - Canada Serious issue... Accidentally left crocodile rock playing on repeat and left the house with it still playing. Now my wrapped 2021 has it as my #2 song. I really...
2021-12-01 12:15:29 AM
2021-12-02 8:42:57 PM
89percent
Newbie
525 Views
3 replies
0 likes

525 Views
3 replies
0 likes

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