Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Hanami666
  • Visitor
  • 251972 Views
  • 84 replies
  • 87 likes
  • 251972 Views
  • 84 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • JoseAVG
  • Visitor
  • 113333 Views
  • 214 replies
  • 43 likes
  • 113333 Views
  • 214 replies
  • 43 likes

Superuser Contribution Not able to create a playlist from a Daily Mix

Hello there, Although I really enjoy the Daily Mix feature from the beginning, but recently I realised that I can not create a playlist form them anymore. As far as I understand if I like/save (not sure about the meaning of the heart icon) the mix wi...

  • Casual Listener
  • Hello there,   Although I really enjoy the Daily Mix feature from the beginning, but recently I realised that I can not create a playlist form them anymore. As far as I understand if I like/sa...
  • Jeremy
  • Spotify Legend
  • 3223 Views
  • 5 replies
  • 2 likes
  • 3223 Views
  • 5 replies
  • 2 likes

Superuser Contribution Local Files STILL not Downloading

PlanPremiumCountryCanadaDeviceSamsung Galaxy & Microsoft Laptop My Question or Issue I made a topic months back about this same issue and tried all the solutions provided for zero results, so I gave up then. Now I am deciding to give it another shot ...

despitealltheupdatesitsstillbroken.png
  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy & Microsoft Laptop   My Question or Issue   I made a topic months back about this same issue and tried all the solutions provi...
  • Jeremy
  • Spotify Legend
  • 514 Views
  • 5 replies
  • 1 likes
  • 514 Views
  • 5 replies
  • 1 likes

Content randomly greyed out after logging in on new device

Solved, for whatever reason signing in on a new device seems to have deactivated the option to allow explicit content in settings

  • Casual Listener
  • Solved, for whatever reason signing in on a new device seems to have deactivated the option to allow explicit content in settings
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Arranging playlist directory -- Alphabetically, or Last Saved

One of two significant advantages Napster's desktop AND mobile apps have over Spotify is the ability to organize playlists Alphabetically and by Date Last Saved. Why doesn't Spotify do this?

  • Regular
  • One of two significant advantages Napster's desktop AND mobile apps have over Spotify is the ability to organize playlists Alphabetically and by Date Last Saved.   Why doesn't Spotify do this?
  • Spoxx
  • Regular
  • 416 Views
  • 2 replies
  • 1 likes
  • Desktop
    Your Library
  • 416 Views
  • 2 replies
  • 1 likes

Recommendations from Spotify appearing WITHIN my playlists!

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Recently Spotify started putting recs WITHIN my carefully curated playlists, not merely at the bottom of those l...

  • Casual Listener
  • Plan Free/Premium  Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Recently Spotify  ...
  • OneByBoo
  • Roadie
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

[Desktop] Local Files Option Missing Windows 11 App

PlanPremiumCountryUSADeviceHP Envy x360Operating SystemWindows 11 Home My Question or IssueI just got a new laptop and I'm having issues finding the local files option. On my old laptop I could find them using the instructions in the faq, but the app...

  • Newbie
  • Plan Premium Country USA Device HP Envy x360 Operating System Windows 11 Home   My Question or Issue I just got a new laptop and I'm having issues finding the local files option. On my...
  • OneByBoo
  • Roadie
  • 1085 Views
  • 2 replies
  • 0 likes
  • 1085 Views
  • 2 replies
  • 0 likes

Superuser Contribution Download for my liked songs seems to be repeating itself.

Plan: PremiumCountry: UKDevice: PCOperating System: Windows 10 My Question or Issue:Noticed that the download button is been like this for god knows how long.Not only that, but it is showing this circle thing next to my liked songs. Idk why this is h...

Been like this for ages.JPG This repeating.JPG
  • Regular
  • Plan: Premium Country: UK Device: PC Operating System: Windows 10   My Question or Issue: Noticed that the download button is been like this for god knows how long. Not only t...
  • Alex
  • Spotify Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anyone can add to collaborative playlist

PlanPremium/FamilyCountryUSDeviceiPhone XS, Lenovo T480, Samsung S20, iPhone 12, and Macbook 13"Operating SystemiOS 14, MacOS 10.10-11, Windows 10, Android My Question or IssueIt seems that anyone can add to any collaborative playlist. This allows th...

  • Casual Listener
  • Plan Premium/Family Country US Device iPhone XS, Lenovo T480, Samsung S20, iPhone 12, and Macbook 13" Operating System iOS 14, MacOS 10.10-11, Windows 10, Android   My Question or Issue...
  • Eni
  • Moderator
  • 3604 Views
  • 3 replies
  • 1 likes
  • bug
    collabor
    collaborative
    collaborative private and public
  • 3604 Views
  • 3 replies
  • 1 likes

Superuser Contribution Is there a tool to create palylist with almost-identical songs?

OK, so here is the thing: When browsing for new music on Spotify, I often have to notice that I already know a song that is suggested as a new song. That is because the same song has a different ID on say single, album, best of, compilation a and com...

  • Roadie
  • OK, so here is the thing: When browsing for new music on Spotify, I often have to notice that I already know a song that is suggested as a new song. That is because the same song has a different ID o...
  • Jeremy
  • Spotify Legend
  • 592 Views
  • 3 replies
  • 0 likes
  • 592 Views
  • 3 replies
  • 0 likes

Accidentally dismissed "Would you like to see your Top Songs 2021?" message. Any way to access it?

PlanPremiumCountryPolandDevicePOCO X3 ProOperating SystemAndroid Hi! So I opened Spotify and I accidentaly clicked "IGNORE" on "Would you like to see your Top Songs 2021?". I would love to have that playlist. I've "collected" them since 2017. I tried...

  • Newbie
  • Plan Premium Country Poland Device POCO X3 Pro Operating System Android   Hi!   So I opened Spotify and I accidentaly clicked "IGNORE" on  "Would you like to see your Top So...
  • AeroZ
  • Composer
  • 1715 Views
  • 1 replies
  • 0 likes
  • 1715 Views
  • 1 replies
  • 0 likes

Re: Celebrating 10 Years of using Spotify!

Where do I go in spotify to instruct me how to use it? want to clean out my library but dont or cant get rid of songs that i never asked for or want show up in my spotify library

  • Casual Listener
  • Where do I go in spotify to instruct me how to use it? want to clean out my library but dont or cant get rid of songs that i never asked for or want show up in my spotify library
  • MattSuda
  • Spotify Star
  • 367 Views
  • 2 replies
  • 0 likes
  • 367 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't load downloaded podcasts offline

PlanPremiumCountryUSADevicePixel 5My Question or IssueI'm unable to find or listen to downloaded podcasts without an active internet or data connection. When offline, the pages for the downloaded podcasts get stuck in a loading screen loop, and the s...

  • Casual Listener
  •   Plan Premium Country USA Device Pixel 5 My Question or Issue I'm unable to find or listen to downloaded podcasts without an active internet or data connection. When offline, the pages ...
  • Elena
  • Moderator
  • 1836 Views
  • 3 replies
  • 0 likes
  • 1836 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Different version of a song appeared in my best of 2020 playlist

I listened to Pieces of Me a lot in 2020. But in the 2020 review playlist, the one I had hearted (the one from the album) did not appear there, but the single version. So are both of them being counted as the same song? Because I definitely always li...

  • Roadie
  • I listened to Pieces of Me a lot in 2020. But in the 2020 review playlist, the one I had hearted (the one from the album) did not appear there, but the single version. So are both of them being count...
  • Jeremy
  • Spotify Legend
  • 866 Views
  • 5 replies
  • 1 likes
  • 866 Views
  • 5 replies
  • 1 likes

Superuser Contribution Library disappear after changing storage from device to SD card

DeviceMotorola E4+ My Question or IssueI can't understand what is happening. I only see my library if the storage is configured to the device. In SD card storage I get an empty library and a different profile icon.

  • Casual Listener
  • Device Motorola E4+   My Question or Issue I can't understand what is happening. I only see my library if the storage is configured to the device. In SD card storage I get an empty library a...
  • Jeremy
  • Spotify Legend
  • 497 Views
  • 5 replies
  • 0 likes
  • 497 Views
  • 5 replies
  • 0 likes

Weekly discover

I have an Alexa in the bedroom, and for the last few months I've been using it to listen to lofi playlists for studying in the evenings, the problem is that for a while now all my weekly discoveries are only of that style of music, is there any way t...

  • Newbie
  • I have an Alexa in the bedroom, and for the last few months I've been using it to listen to lofi playlists for studying in the evenings, the problem is that for a while now all my weekly discoveries ...
  • OneByBoo
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download mine playlist

There were some issues with app crashing so i deleted mine app and download it again, now I can't download my previous playlist and albums. I have premium account more than one year, and I need it very much next day if you can help me to fix it ASAp....

  • Newbie
  • There were some issues with app crashing so i deleted mine app and download it again, now I can't download my previous playlist and albums. I have premium account more than one year, and I need it ve...
  • Mihail
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Can't download playlist
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Made Playlist for me

PlanPremiumCountryPOLANDDevice(Oneplus 6t, Windows App, Web Player)Operating System(Android, Windows 11) My Question or IssueI used to see playlists created by Spotify for me. I have no way to see where they are now. Where can I find them?

  • Newbie
  • Plan Premium Country POLAND Device (Oneplus 6t, Windows App, Web Player) Operating System (Android, Windows 11)   My Question or Issue I used to see playlists created by Spotify for me...
  • Mihail
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Handling of (large) Playlists unreliable?

Spotify Free GER Windows 10So heres the thing. I have a Playlist Listened_to, about 9.000 Songs. I have about 4.000 Songs in my Spotify_Favorites (the songs for which I clicked on heart). I have a new Playlist from a friend, lets call it Candidates, ...

  • Roadie
  • Spotify Free GER Windows 10 So heres the thing. I have a Playlist Listened_to, about 9.000 Songs. I have about 4.000 Songs in my Spotify_Favorites (the songs for which I clicked on heart). I have ...
  • JohnnyD4
  • Roadie
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Superuser Contribution On Repeat "updating" but not adding new songs

PlanPremiumCountryAustraliaDeviceiPhone 12, MacBook Pro (2017)Operating System(iOS 15.2, MacOS Monterey Version 12.0.1) My Question or IssueMy On Repeat playlist is updating every three days but it is stuck with the same 30 songs it's been on for ove...

  • Newbie
  • Plan Premium Country Australia Device iPhone 12, MacBook Pro (2017) Operating System (iOS 15.2, MacOS Monterey Version 12.0.1)   My Question or Issue My On Repeat playlist is updating ...
  • CarlosE
  • Moderator
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Old saved music isn’t what shows on artist page.

For some time now I’ve had consistent moments where my library music doesn’t line up with the version that’s on the artist page, but shows it as downloaded. Nothings changed between them other than it seems it’s a new “link.” At this point I’ve re-ad...

  • Casual Listener
  • For some time now I’ve had consistent moments where my library music doesn’t line up with the version that’s on the artist page, but shows it as downloaded. Nothings changed between them other than i...
  • Kiril
  • Moderator
  • 574 Views
  • 3 replies
  • 0 likes
  • 574 Views
  • 3 replies
  • 0 likes