Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
PlanFreeCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs the title says, I can't play my liked playlist on my PS4. I click on play and nothing happens. My...
PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueListening to a lot of Dutch Pop, for some time now, the track from Oosterhuis "In de Hemel" is no longer available and appears in gray whereas the other tracks that I listen to ...
Gang: Why do the voices on my Podcasts seem a bit slow. If I play Podcasts on other stations, it's fine.
Hello,I used to be able to export tracks I have in a playlist to plain text documents in the format,Sunglasses – Black Country, New Roadby selecting in spotify and dragging into a plaintext text editor (or copy/pasting).This feature appears to have d...
PlanPremiumCountryIsraelDeviceXiaomi mi 9 seOperating System(Android 10) My Question or IssueI'm experiencing a bug with new library design, I can't filter my library via albums or artists or playlists, for some reason those three filter options have...
PlanFree/PremiumPremiumCountry USA Device Ipod, desktop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy 2021 playlists have disappeared, and I have a Premium account. I ...
PlanPremiumCountrySwedenDeviceiPhone 8Operating SystemWindows 10 My Question or Issue Hey, My son is now 1 years old and during his first year we've played a lot of lullabies with Spotify, this has led to that all the songs in the Discover Weekly pla...
Hi I have been using spotify & Shazam apps on ONE PLUS latest OS and on LENOVO laptop (Windows 10). I have connected the two account this morning (Shazam app says its connected) but this playlist with all the songs synced doen't appear in my libraby ...
OS Catalina (version 10.15.7)MacBook ProCountry USAFree membership My Question or IssueI used to be able to get the entire playlist to play. Now I believe I must have switched something accidentally b/c now when I listening to one playlist (Theme tun...
Another day, another poorly thought out, undesirable change from Spotify. Using the Web Player, daily mixes used to all show up under the "Made for " section, in order, along with short summaries listing the first few artists in the playlist. Now, so...
So i have a playlist or did have a playlist called Smokey Nagata and for some reason everytime i press on the playlist the name, bio and picture changes to nothing, its just a blank picture and no name and no bio, im not sure if this is a bug or some...
PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 14.6 My Question or IssueI was on a car ride and spent hours editing the contents of one of my playlists (removing and adding songs). All of this was done offline, so the playlist I wa...
I have a premium plan and my Daily Mixes keep switching around. For example Daily Mix 1 was house music, but has suddenly switched to the music my kids listen to (pop) and then the house music moved to DM5. Today DM4 is now house music (moving from D...
Premium, USA, MacOS I have a whole bunch of songs in my "Liked Songs" that I would like to remove en masse. I have already removed the various albums, but that did not delete the actual songs from the "Liked Songs". I have looked in the Help base and...
I don't see them in my Made for you section anymore. Is it a bug? (In case you don't know what they look like they're something like this)
So I have around 240+ playlists on Spotify. (I know it's a lot, it's a hobby of mine to make playlists lol) Right now my profile says I have 237 public playlists. Except, I have almost twenty playlists that are set as public, not secret, and they're ...
I went into Spotify today and noticed that on my hearted or liked songs playlist (the playlist that is created from hearted songs) the categories button wasn’t there. I have tried on other devices and have the newest version of the app. And the add s...
I have some playlists that do not show in my Library, just a blank black empty row. As there is nothing there, but the empty space reveals it. I can click on the dark empty space and then the playlist shows up in the main window. Spooky. I can also d...
PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.5 My Question or IssueHow do I “selectively” download liked music, without downloading every liked song?
PlanPremiumCountryAustraliaDevice(iPhone XS Max, Desktop)Operating System(iOS 14.6 Windows 10) My Question or IssueI have a playlist set to public that does not show up on my profile when it is viewed by anyone other than myself, and attempting to op...