Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
2 weeks ago
samuelallen5
Casual Listener
241057 Views
77 replies
85 likes

241057 Views
77 replies
85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
yesterday
fede160493
Roadie
97394 Views
206 replies
44 likes

97394 Views
206 replies
44 likes

Superuser Contribution On repeat/rewind playlists not changing much

¿Anyone more notices they're kind of static? Once in a while they add a song or two, but usually it sticks to the same set. It even insist in keeping songs I haven't listen to in a long time like it were glued to the list. I'm not using this list any...

flopeks
Regular
¿Anyone more notices they're kind of static? Once in a while they add a song or two, but usually it sticks to the same set. It even insist in keeping songs I haven't listen to in a long time...
2019-12-13 9:10:17 AM
2019-12-15 12:31:53 PM
Mario
Spotify Legend
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Solved!!Superuser Contribution Unable to access past Spotify Wrapped results

PlanFree/PremiumCountryUSA My Question or Issue:I can't access my Spotify Wrapped from last year or 2017, is this because it is only available for that year only or is in an error. I've tried going on multiple websites to see them but the websites al...

NicoleAsksStuff
Regular
Plan Free/Premium Country USA My Question or Issue: I can't access my Spotify Wrapped from last year or 2017, is this because it is only available for that year only or is in an ...
2019-12-13 3:53:27 AM
2019-12-15 11:07:59 AM
Mario
Spotify Legend
762 Views
1 replies
1 likes

762 Views
1 replies
1 likes

Solved!! I can't add a song

PlanFreeCountryIndonesia Operating SystemAndroid 8.1.0My Question or IssueI can't add this songhttps://open.spotify.com/track/1Y2YthZKilcYaWXeVAF860?si=x98Q-RnBRKG91cITa7y5UwDo I need premium or is the song not available to play?

DannB
Visitor
Plan Free Country Indonesia Operating System Android 8.1.0 My Question or Issue I can't add this song https://open.spotify.com/track/1Y2YthZKilcYaWXeVAF860?si=x98Q-RnBRKG91cITa7...
2019-12-14 12:47:22 PM
2019-12-15 7:25:48 AM
Billy-J
Spotify Star
624 Views
1 replies
0 likes

624 Views
1 replies
0 likes

Superuser Contribution Mobile app playlists do not match desktop app playlists

Premium plan userCanadaDevice - Samsung Galaxy 8Operating System - AndroidMy Question or IssueHi guys, about 2 weeks ago I found that the playlists I created via the desktop app do not match with the playlists on my mobile android app. It's not that ...

Cadzilla
Regular
Premium plan user Canada Device - Samsung Galaxy 8 Operating System - Android My Question or Issue Hi guys, about 2 weeks ago I found that the playlists I created via the desktop app do not...
2019-11-20 5:03:15 PM
2019-12-14 2:39:43 PM
Guido
Spotify Legend
2467 Views
5 replies
3 likes

2467 Views
5 replies
3 likes

Superuser Contribution Spotify won't give me all the songs in my library.

I decided to follow a certain artist. She has about 100 albums, several with many songs in them. Yet, now if I decide to go to my liked artist and play stuff from her, it only gives me 7 of her songs. The only way to play all of her music is by searc...

Stubborngamer
Visitor
I decided to follow a certain artist. She has about 100 albums, several with many songs in them. Yet, now if I decide to go to my liked artist and play stuff from her, it only gives me 7 of her songs...
2019-11-19 7:55:06 AM
2019-12-14 2:16:22 PM
Guido
Spotify Legend
669 Views
1 replies
1 likes

669 Views
1 replies
1 likes

Spotify geo-restriction bypass using vpn?

Hello,I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing the country to USA under the country section in my Spo...

Shawshank0010
Casual Listener
Hello, I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing t...
2019-12-13 10:59:19 PM
1643 Views
0 replies
0 likes
Geo-restricted music content

1643 Views
0 replies
0 likes

Daily mixes

PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 13.1.2 My Question or IssueHas there been an update to daily mixes? It appears they're now limited so you can't refresh songs and keep the playlist going. This completely destroys them!

mduchezeau
Music Fan
Plan Premium Country UK Device iPhone XR Operating System iOS 13.1.2 My Question or Issue Has there been an update to daily mixes? It appears they're now limited so you can't refresh...
2019-10-10 8:54:12 AM
2019-12-12 10:40:52 PM
mduchezeau
Music Fan
3976 Views
14 replies
6 likes

3976 Views
14 replies
6 likes

Full Library

PlanPremium Country DeviceGoogle Pixel 3AOperating System My Question or IssueI have deleted my library but it continues to tell me that it is full and will only allow me to add songs or albums that I had on it before. My Spotify is currently taking ...

Rhawnied
Visitor
Plan Premium Country Device Google Pixel 3A Operating System My Question or Issue I have deleted my library but it continues to tell me that it is full and will o...
2019-12-11 4:40:01 PM
2019-12-12 6:16:49 PM
AeroZ
Composer
483 Views
1 replies
0 likes
Full

483 Views
1 replies
0 likes

Discover weekly and release radar saturated

PlanPremiumCountryUSADevice(Misc)Operating System(Misc) My Question or Issue When I first started using Spotify I would receive excellent Discover weekly recommendations based off the songs that I liked and listened to, although recently, I have been...

Nicegs
Casual Listener
Plan Premium Country USA Device (Misc) Operating System (Misc) My Question or Issue When I first started using Spotify I would receive excellent Discover weekly recommendatio...
2019-12-03 3:01:59 AM
2019-12-12 4:04:13 PM
Nicegs
Casual Listener
375 Views
2 replies
1 likes

375 Views
2 replies
1 likes

Superuser Contribution Sort songs on "liked songs" library by release year

PlanPremiumCountryILDeviceDellOperating SystemWindows 10My Question or IssueOn "liked songs" library - how can i sort by release year to know which songs that I liked released between 2010-2020 ( I know it's possible on playlist but I want to do the ...

sramler
Casual Listener
Plan Premium Country IL Device Dell Operating System Windows 10 My Question or Issue On "liked songs" library - how can i sort by release year to know which songs that I liked released betwe...
2019-12-12 11:09:02 AM
2019-12-12 2:42:53 PM
Mario
Spotify Legend
4299 Views
1 replies
19 likes
liked songs

4299 Views
1 replies
19 likes

Superuser Contribution My 2019 Wrapped doesn't work?

When I click the link from the email, I get the following responses - Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!"Mobile (Android): Launches spotify, displays a page where I can click the 'unwrapped' b...

Hypohamish
Music Fan
When I click the link from the email, I get the following responses - Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!" Mobile (Android): Launc...
2019-12-05 12:09:35 AM
2019-12-12 11:17:45 AM
Mario
Spotify Legend
1902 Views
3 replies
3 likes
unwrapped

1902 Views
3 replies
3 likes

deleted downloads

i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or don't apply. i've seen that it is a reoccurring pro...

dmauroff
Newbie
i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or ...
2019-12-12 7:16:48 AM
417 Views
0 replies
0 likes

417 Views
0 replies
0 likes

Spotify was fine and now it's not.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI downloaded Spotify on my Xbox because for some reason Pandora wouldn't load and I liked it ...

LimaWhiskey
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I downl...
2019-12-12 6:14:31 AM
2019-12-12 6:17:58 AM
LimaWhiskey
Casual Listener
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Unpersonalized playlists from Spotify

I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection. This year, however, I'm starting to have my doubts after I scrolled through the "Best of the decade for you" playlist f...

Minty
Casual Listener
I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection. This year, however, I'm starting to have my doubts after I scr...
2019-12-05 7:28:26 AM
2019-12-11 8:46:12 PM
Minty
Casual Listener
719 Views
2 replies
0 likes

719 Views
2 replies
0 likes

Superuser Contribution Songs disappeared from playlist

PlanPremiumCountryUnited States DeviceiPhone 8, Surface Laptop 2Operating SystemiOS 10, Windows 10 My Question or IssueThe songs from my playlist have disappeared. On Desktop it shows the playlist as empty (0 songs) and on my mobile app and the web p...

ilh369
Visitor
Plan Premium Country United States Device iPhone 8, Surface Laptop 2 Operating System iOS 10, Windows 10 My Question or Issue The songs from my playlist have disappeared. On ...
2019-12-11 1:43:33 AM
2019-12-11 5:12:44 PM
Mario
Spotify Legend
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

2 "YourTopSongs2019" playlists

Hi Spotify Support, I hope you're having a good time. PlanPremiumCountryIrelandDevice(iPhone, PC, Macbook Pro late 2016)Operating System(iOS 13, Windows 10, MacOS Mojave) My Question or Issue Like the subject line states I see 2 "YourTopSongs2019" pl...

PrivateGsus
Casual Listener
Hi Spotify Support, I hope you're having a good time. Plan Premium Country Ireland Device (iPhone, PC, Macbook Pro late 2016) Operating System (iOS 13, Windows 10, MacOS Moja...
2019-12-11 1:00:44 PM
365 Views
0 replies
1 likes

365 Views
0 replies
1 likes

Are the yearly listening hour statistics only based on online streaming?

Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have way more hours? I do mostly listen to my downloaded music o...

Maud2001
Regular
Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have...
2019-12-11 11:08:36 AM
887 Views
0 replies
0 likes

887 Views
0 replies
0 likes

All of my downloaded music disappeared!

PlanPremiumCountryUsaDevice Samsung Galaxy 9+ My Question or IssueI've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all of my downloaded music is gone. What happened?!!!

Netsirksmada
Newbie
Plan Premium Country Usa Device Samsung Galaxy 9+ My Question or Issue I've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all ...
2019-12-11 4:33:50 AM
856 Views
0 replies
0 likes

856 Views
0 replies
0 likes

add an album to a playlist

Plan freeCountry ukDevice Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a problem.Here I am. https://community.spotify.com/t5/Ongoing-Issues/Adding-albums-EP-s...

headey
Roadie
Plan free Country uk Device Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a p...
2019-12-05 1:36:08 PM
2019-12-10 10:58:18 PM
headey
Roadie
2803 Views
2 replies
0 likes
8.5.33.831
album

2803 Views
2 replies
0 likes

How to make Spotify work?

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...

zil_
Visitor
So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than sp...
2019-12-10 4:51:25 PM
721 Views
0 replies
0 likes

721 Views
0 replies
0 likes

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