Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 259034 Views
  • 87 replies
  • 87 likes
  • 259034 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • vivagabo
  • Casual Listener
  • 120307 Views
  • 217 replies
  • 43 likes
  • 120307 Views
  • 217 replies
  • 43 likes

Superuser Contribution Compatibility in BLENDs

PlanFreeCountryIndiaDevice(RMX2000)Operating System(Android) My Question or IssueMy bestie and I created a personal blend where our taste matched about 98%. Today when I was checking our blend story, I found the percentage dropped to 96%. Is this nor...

  • Visitor
  • Plan Free Country India Device (RMX2000) Operating System (Android)   My Question or Issue My bestie and I created a personal blend where our taste matched about 98%. Today when I was ...
  • Eni
  • Moderator
  • 4080 Views
  • 1 replies
  • 0 likes
  • 4080 Views
  • 1 replies
  • 0 likes

Superuser Contribution Has a collaborative playlist I’m a collaborator for been deleted

I’m in a collaborative playlist that was made a long time ago but nothing was ever added to it. The other person owns it, I’m a collaborator on it. It was on their profile but a couple weeks ago, then I noticed it wasn’t on their profile anymore so I...

  • Visitor
  • I’m in a collaborative playlist that was made a long time ago but nothing was ever added to it. The other person owns it, I’m a collaborator on it. It was on their profile but a couple weeks ago, the...
  • MartinT
  • Moderator
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution I accidentally clicked "remove from my profile" and want it back

I clicked "Remove from my Profile" by accident and cannot recover it the same way I could a "deleted playlist", is there a way I can recover this playlist without having to look up the title?

  • Visitor
  • I clicked "Remove from my Profile" by accident and cannot recover it the same way I could a "deleted playlist", is there a way I can recover this playlist without having to look up the title?
  • Yordan
  • Moderator
  • 653 Views
  • 1 replies
  • 0 likes
  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution [API][Playlists] Allow users to add tracks to collaborative playlists they don't own

The /playlists/{playlist_id}/tracks API endpoint currently returns a 403 when attempting to add tracks to playlists the authenticated OAUTH user does not own. This is not intuitive since collaborative playlists can be edited in the desktop/mobile app...

  • Regular
  • The /playlists/{playlist_id}/tracks API endpoint currently returns a 403 when attempting to add tracks to playlists the authenticated OAUTH user does not own.   This is not intuitive since col...
  • thomasa88
  • Casual Listener
  • 2838 Views
  • 7 replies
  • 10 likes
  • api
    Playlists
  • 2838 Views
  • 7 replies
  • 10 likes

Solved!!Superuser Contribution I cant listen to one specific artist

PlanPremiumCountryBrazilOperating System(Windows 10 My Question or Issuei can literally listen to anything but i can not listen to bilie eilish and i cant understand why i need help.I click on the play of any of her music but dont start playing but i...

  • Regular
  •   Plan Premium Country Brazil Operating System (Windows 10   My Question or Issue i can literally listen to anything but i can not listen to bilie eilish and i cant understand why ...
  • JVckson
  • Visitor
  • 5250 Views
  • 10 replies
  • 2 likes
  • 5250 Views
  • 10 replies
  • 2 likes

Superuser Contribution Daily Mix #1 suddenly replaced with very old songs

Plan: FamilyCountry: USADevice: PCOperating System: Linux My Daily Mix #1 today was suddenly replaced with songs from the 50's and 60's (see screenshots). My liked songs and artists are all from the last 5 years and pop/alternative. My Daily Mix #2 w...

  • Casual Listener
  • Plan: Family Country: USA Device: PC Operating System: Linux   My Daily Mix #1 today was suddenly replaced with songs from the 50's and 60's (see screenshots).  My liked songs ...
  • AlejaR
  • Moderator
  • 444 Views
  • 5 replies
  • 0 likes
  • 444 Views
  • 5 replies
  • 0 likes

A song I put on a Playlist showed up on my "liked" list.

A song I put on a Playlist showed up on my "liked" list. These used to be separate lists. I have very different playlists, several with songs that I don't "like".

  • Visitor
  • A song I put on a Playlist showed up on my "liked" list. These used to be separate lists. I have very different playlists, several with songs that I don't "like".
  • Amay
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

How to always show the newest song on top for the followers of my playlist?

I have a public playlist with >1.000 songs and have some followers on that. My followers shall always see the most recently added song on top of the playlist. Else they would have to scroll to the bottom to see if a new song was added. Is there a way...

  • Newbie
  • I have a public playlist with >1.000 songs and have some followers on that. My followers shall always see the most recently added song on top of the playlist. Else they would have to scroll to the...
  • Amay
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Discover Weekly is full of liked song (that I've never even heard)

PlanPremium CountryNetherlands DevicePixel 7 Pro My Question or IssueEverytime I check discovery weekly, almost every song is liked. I noticed this after the liking featured changed. I haven't heard to the majority of the songs so these were not like...

  • Casual Listener
  • Plan Premium   Country Netherlands   Device Pixel 7 Pro   My Question or Issue Everytime I check discovery weekly, almost every song is liked. I noticed this after the liking...
  • Billy-J
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

some songs is available for offline download and other songs are not.

Downloading my playlist for offline use when I am in airplane mode. Most songs have the download arrow but quite of few do not have the arrow. It seems random which songs do not have the arrow. I have tried most solutions I have seen online i.e. memo...

  • Newbie
  • Downloading my playlist for offline use when I am in airplane mode. Most songs have the download arrow but quite of few do not have the arrow. It seems random which songs do not have the arrow. I hav...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Spotify UI Issue

PlanAnyCountryCanadaDeviceAmazon Fire Stick 4K MaxOperating SystemFire OSMy Question or IssueSo I've been using Spotify for two years now. No more than a month ago, I would boot up the Spotify App, and I would scroll down my large "Favorites" playlis...

  • Newbie
  • Plan Any Country Canada Device Amazon Fire Stick 4K Max Operating System Fire OS My Question or Issue So I've been using Spotify for two years now. No more than a month ago, I would boot up ...
  • Prague
  • Community Legend
  • 577 Views
  • 1 replies
  • 2 likes
  • 577 Views
  • 1 replies
  • 2 likes

Solved!! Re-download tracks in higher quality

PlanPremiumCountryUKDeviceDesktop PC and Galaxy S22Operating System My Question or IssueI have Spotify on My PC. I then put the App on my Galaxy S22 phone and I think the tracks / albums synced across.I remember pressing the download on the tracks on...

  • Casual Listener
  • Plan Premium Country UK Device Desktop PC and Galaxy S22 Operating System     My Question or Issue I have Spotify on My PC. I then put the App on my Galaxy S22 phone and I think t...
  • Luan
  • Spotify Star
  • 4640 Views
  • 3 replies
  • 0 likes
  • 4640 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why do random songs get added to my liked songs?

PlanPremiumCountryGermany DeviceiPhone 8+, LaptopOperating System(iOS 10, Windows 10) My Question or IssueOften when I reopen my liked songs I find new weird techno like songs added! I always have to delete them and it's so tiring to find my song aga...

  • Visitor
  •   Plan Premium Country Germany   Device iPhone 8+, Laptop Operating System (iOS 10, Windows 10)   My Question or Issue Often when I reopen my liked songs I find new weird t...
  • LabMember002
  • Visitor
  • 17951 Views
  • 11 replies
  • 5 likes
  • 17951 Views
  • 11 replies
  • 5 likes

Superuser Contribution App not showing local files

PlanPremiumCountryUKDeviceSamsung galaxy A53 5GOperating SystemAndroid version 14 My Question or IssueI noticed that it didn't seem like my local files had synced in some time and when I clicked on a local file to play it wouldn't. I turned the featu...

  • Visitor
  • Plan Premium Country UK Device Samsung galaxy A53 5G Operating System Android version 14   My Question or Issue I noticed that it didn't seem like my local files had synced in some tim...
  • Ivelina
  • Moderator
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps removing songs from my Playlists

PlanPremiumCountryGermany DeviceiPhone 14Operating SystemIos My Question or IssueWhy does spotify keep on removing songs from my playlist, even though they are still online. During the last week 200 Songs have been taken out of my playlist. And spoti...

  • Newbie
  • Plan Premium Country Germany   Device iPhone 14 Operating System Ios   My Question or Issue Why does spotify keep on removing songs from my playlist, even though they are still o...
  • Eni
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads are gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Phone was damaged and I had to have it replaced so when I tried to play my music thousands...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Phon...
  • Ivelina
  • Moderator
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Empty songs files

Hi everyone I have a problem with my library, I have a list of “empty songs”. I cannot delete them and I cannot know which kind of song they are, title or artist. also when i play the playlist it skips some songs like they are not there. thanks for y...

  • Casual Listener
  • Hi everyone  I have a problem with my library, I have a list of “empty songs”.  I cannot delete them and I cannot know which kind of song they are, title or artist.  also when i pla...
  • Ivelina
  • Moderator
  • 298 Views
  • 3 replies
  • 0 likes
  • 298 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Duo mix disappeared

It's just disappeared. when I checked my saved playlists the name was here but with "this playlist deleted" text

  • Casual Listener
  • It's just disappeared. when I checked my saved playlists the name was here but with "this playlist deleted" text
  • jhrohrig
  • Casual Listener
  • 4580 Views
  • 5 replies
  • 0 likes
  • 4580 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I add my favorite morning podcasts to a Playlist ?

How do I add my favorite morning podcasts to a Playlist ? (not an episode, the podcast, so I get the latest episode) Hello! I just recently started trying out using podcasts on Spotify, but I can't get it to work. My use case is simple and common: I ...

  • Music Fan
  • How do I add my favorite morning podcasts to a Playlist ?   (not an episode, the podcast, so I get the latest episode)    Hello!  I just recently started trying out using pod...
  • gseiberth
  • Casual Listener
  • 3537 Views
  • 4 replies
  • 10 likes
  • 3537 Views
  • 4 replies
  • 10 likes