Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: android bug

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47104 Views
  • 66 replies
  • 25 likes
  • 47104 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880021 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880021 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26868 Views
  • 4 replies
  • 0 likes
  • 26868 Views
  • 4 replies
  • 0 likes

Superuser Contribution The same ad constantly repeats at the time on my phone

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HLB Connect, and now even worse... when i logged into...

lotus ads.png utp ads.png just hlb connect it.png photo_2023-01-08_13-24-13.jpg
  • Casual Listener
  • It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HL...
  • Alex
  • Spotify Legend
  • 920 Views
  • 5 replies
  • 0 likes
  • Android 13
    android bug
    audio advertisements
  • 920 Views
  • 5 replies
  • 0 likes

Superuser Contribution Chromecast Streaming Issue (Android and Chromecast)

PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...

  • Casual Listener
  •   Plan Premium Country  Canada Device LG G5 / Chromecast Audio Operating System Android 7.0   My Question or Issue  I've noticed that Spotify doesn't shuffle very well ...
  • Jemi
  • Spotify Legend
  • 1465 Views
  • 3 replies
  • 2 likes
  • Android
    android bug
    bug
    chromecast audio
    chromecast streaming
    lg g5
  • 1465 Views
  • 3 replies
  • 2 likes

Superuser Contribution Playback behavior issues

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (8.0.0) My Question or IssueWill occasionally pause playback of songs - This can happen between songs AND sudden, mid-track, with the phone screen on AND off, and regardless ...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy 9+ Operating System Android Oreo (8.0.0)   My Question or Issue Will occasionally pause playback of songs - This can happen between so...
  • x-_pkebh9pln
  • Newbie
  • 1192 Views
  • 3 replies
  • 3 likes
  • android bug
    Playback issues
  • 1192 Views
  • 3 replies
  • 3 likes

Unable to find SD Card to store songs error

0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store Had to uninstall app and download again, seems to be working fine now

  • Casual Listener
  • 0.6.4.47 version   Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store &...
  • KhoiPond
  • Casual Listener
  • 721 Views
  • 1 replies
  • 0 likes
  • android bug
  • 721 Views
  • 1 replies
  • 0 likes