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Topics with Label: Something went wrong

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54732 Views
  • 68 replies
  • 25 likes
  • 54732 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27738 Views
  • 5 replies
  • 0 likes
  • 27738 Views
  • 5 replies
  • 0 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

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  • Casual Listener
  • Plan Premium   Operating System Android 9   My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...
  • Yordan
  • Moderator
  • 3019 Views
  • 38 replies
  • 3 likes
  • error message
    Newrelease
    Something went wrong
  • 3019 Views
  • 38 replies
  • 3 likes

Solved!!Superuser Contribution "Something went wrong" everywhere — reinstalling does not fix

PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueEver since a few days ago, the app has been rendered completely unusable. I get a "something went wrong" error whenever I click on a playlist, podcast or a...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Ever since a few days ago, the app has been rendered completely unusable. I get...
  • Eni
  • Moderator
  • 647 Views
  • 3 replies
  • 0 likes
  • broken
    load
    Something went wrong
  • 647 Views
  • 3 replies
  • 0 likes

Superuser Contribution My tracks can't be played. I can't see artist or album pages.

PlanFree/PremiumCountry DeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueHello.When I click on a track, the track bar shows up but the track can't be played. Also, my Liked Songs or any artist or album page can't be displayed; the ...

  • Casual Listener
  • Plan Free/Premium Country   Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue Hello. When I click on a track, the track bar shows up but the track can't b...
  • Jeremy
  • Spotify Legend
  • 726 Views
  • 3 replies
  • 0 likes
  • Android
    Android 7.1
    i can't listen to music
    internal storage
    sd card
    Something went wrong
    tracks can't be played
  • 726 Views
  • 3 replies
  • 0 likes