Airpods music quality

[egoooo]

Plan

Premium

Country

 Czech Republic

Device

Iphone 7s+

Operating System

latest ios

My Question or Issue

 Hi. I have a problem with my spotify app on my iphone. This problem is recognizable only on airpods(when i play the song on speakers, its ok.). So the problem is, when im listening on airpods, the song quality is sh*t. I mean the voice is good but the bass is trash. It doesnt matter if its downloaded or streaming. Streaming is set to High and Downloaded are Very high.

When i play that song on youtube, it sounds ok, that means phone and airpods are ok. There is just something wrong with my app and i dont know what it is. BTW i also tried my cousins airpods and it does the same.

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!