App not opening on iOS

[bivany041]

App stuck on logo screen

[Loxer]

Hey @bivany041, welcome to the Community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

[Alistairg1]

I’m also having the same problem, tried uninstalling as well and reinstalling and it did not work.

[bivany041 · Accepted solution]

I had to delete the app, turn off my device, turn it back on and then
reinstall. See if that works for you!

[bivany041]

Try uninstalling, powering off the device, and then reinstall when your device is powered back on