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Apple TV 4k issue

Solved!

Apple TV 4k issue

Plan

Premium

Country

France

 

Device

Apple TV 4K

 

Operating System

tvOS 14

 

My Question or Issue

since this day it's impossible to play more than 3 songs.

 

I have reboot my Apple TV, uninstall and reinstall Spotify, but, the issue is still here, whatever the playlist, I try with Klipsch, or Hanna soundtrack amazon, the issue can be reproduce again and again, launch spotify, go to a playlist, click play, the first song is playing, click next, the second one is playing, click next, the third one is playing, click next....nothing happen.....is blocked, we can just play/pause the song, we can't play the next or previous song.

 

the issue has appeared today.

 

Thank you.

Nicolas.

 

Reply

Accepted Solutions
Marked as solution

Hi,

Thank you for your response.

Spotify started working few minutes/hours after my message.
I have don't do anything...

But...issue is resolved.

Thank you.

View solution in original post

3 Replies

Hey @Topazoner,

 

Welcome to the Community!

 

Can you try Logging out Everywhere, and after that restart your TV.

 

Also, make sure that you're running the latest firmware update.

 

We'll be on the lookout for your reply.

AlexModerator
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Marked as solution

Hi,

Thank you for your response.

Spotify started working few minutes/hours after my message.
I have don't do anything...

But...issue is resolved.

Thank you.

Hi @Topazoner

 

Thanks for keeping us in the loop. 

 

We're glad to hear that everything is now working for you. 

 

If anything else comes up, you know where to find us.

 

Have a lovely day 🙂

NovyModerator
Help others find this answer and click "Accept as Solution".
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