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Apple Watch shuts down and loses battery after 20 minutes of Spotify

Apple Watch shuts down and loses battery after 20 minutes of Spotify

.

Plan

Premium

Country

USA

 

Device

iPhone 14 Pro 

 

Operating System

iOS 18.2

 

My Question or Issue

When using the Spotify App on my apple watch (Model: SE (GPS +Cellular, 2nd Generation 11.2 22S101) while running or walking, at 100% battery life, the watch suddenly shuts down after 20 minutes and the battery is at 10%. This only occurs, if I am using the Spotify App on the apple watch while running or walking. (Note I do not have my iphone on me during these times.)

I have completed the following troubleshooting several times: This was never an issue in the last 1 ½ years of having this watch; can this be fixed it defeats the purpose of using the watch if I have to bring my phone?

Restarted phone and apple watch

Uninstalled and reinstalled Spotify app on both phone/apple watch

Ensured Apple Software on both apple watch and iphone is latest version

Ensured Spotify Software on both apple watch and iphone is latest version

Ensure battery mode optimization is off

Reset Apple Watch Content and Settings and uninstalled/reinstalled

Ensured battery health of watch is  over 80%

Reply
2 Replies

Same thing happened to me today. Spotify is destroying AW battery within minutes.

Hey there @EKChicago,

 

Thank you for creating this thread in the Community and welcome. 

 

We really appreciate that you've shared all of these details and have forwarded the info to the relevant team so they can take a look. As soon as we have any updates on the matter, we'll make sure to post them here.

 

@L92 It would be very helpful if you could also share your Apple Watch's model, phone's make and model, as well as the Spotify version and any troubleshooting steps that you've tested.

 

In the meantime, the Community's here if you need assistance with anything else.

IvelinaModerator
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