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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64264 Views
  • 16 replies
  • 37 likes
  • 64264 Views
  • 16 replies
  • 37 likes

Superuser Contribution Spotify kids offline not available

Hi!I'm a premium subscriber and have downloaded Spotify Kids. I've spent a bit of time trying to find the offline button/toggle anywhere in the app. I'm sure I'm missing something- would love some help on this. I'm in the US and my app is up to date....

  • Casual Listener
  • Hi! I'm a premium subscriber and have downloaded Spotify Kids.  I've spent a bit of time trying to find the offline button/toggle anywhere in the app.   I'm sure I'm missing somethin...
  • Andrew250
  • Casual Listener
  • 12045 Views
  • 25 replies
  • 7 likes
  • spotify kids
  • 12045 Views
  • 25 replies
  • 7 likes

Superuser Contribution Playlist only play 30 second clips

   I go to open my playlist and no playlist shows up just a discription of what is in the play list and only way to actually see the playlist is the tap add songs and from there you can only hear 30 seconds of the song. None of the below information ...

FED0B2B1-A2B1-4987-B082-217C77C44751.png 72139453-53DE-4B56-A60F-26436082D127.png
  • Casual Listener
  •           I go to open my playlist and no playlist shows up just a discription of what is in the play list and only way to actually see the playlist is the tap add songs and f...
  • Niko101
  • Casual Listener
  • 41915 Views
  • 13 replies
  • 3 likes
  • 41915 Views
  • 13 replies
  • 3 likes

Superuser Contribution View all songs of artist?

PlanStudent PremiumCountryUSA DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueI'm looking for the list of all songs of an artist, on iOS. I know when you search an artist, you can scroll down to "See all artists," "See all songs," "See all...

  • Casual Listener
  • Plan Student Premium Country USA   Device iPhone 7 Operating System iOS 12.4   My Question or Issue I'm looking for the list of all songs of an artist, on iOS. I know when you se...
  • Nigedei
  • Newbie
  • 72908 Views
  • 31 replies
  • 41 likes
  • 72908 Views
  • 31 replies
  • 41 likes

Superuser Contribution Grayed out playlist, crashes spotify app on ios.

I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.

  • Visitor
  • I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.
  • Vasil
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download Joe Rogan Experience only

PlanPremiumCountryUS DeviceIphone 13plusOperating SystemiOS 15.4.1Spotify Version: 8.7.30.1342My Question or IssueMy issue is that I am able to download any podcast except for The Joe Rogan Experience.I have cleared the cache, offloaded the app, dele...

  • Casual Listener
  • Plan Premium Country US   Device Iphone 13plus Operating System iOS 15.4.1 Spotify Version: 8.7.30.1342 My Question or Issue My issue is that I am able to download any podcast except ...
  • GavHiggins
  • Visitor
  • 2989 Views
  • 11 replies
  • 0 likes
  • 2989 Views
  • 11 replies
  • 0 likes

Superuser Contribution My camera is not scanning the code. I do have the camera icon.

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.

  • Newbie
  • On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens.    How do I fix this? ...
  • Vasil
  • Moderator
  • 7559 Views
  • 17 replies
  • 0 likes
  • 7559 Views
  • 17 replies
  • 0 likes

Superuser Contribution When in car mode, how do you disable video playback when playing a song

PlanPremiumCountryNZ DeviceiPhone 15 Operating SystemIOS 17 My Question or IssueHow do you stop video playback (music videos) automatically playing when in car mode. It's very distracting. All the doco is "put it in car mode to limit distractions" an...

  • Music Fan
  • Plan Premium Country NZ   Device iPhone 15   Operating System IOS 17   My Question or Issue How do you stop video playback (music videos) automatically playing when in car ...
  • Yordan
  • Moderator
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app", nothing works

PlanPremiumCountryMexicoDeviceiPhone 12 Pro / Windows 11Operating SystemiOS 17 My Question or IssueToday I decided to play Silk Sonic, it's been a while since I've played their music, clicked on play on my Desktop App (Win11) and the following messag...

  • Music Fan
  • Plan Premium Country Mexico Device iPhone 12 Pro / Windows 11 Operating System iOS 17   My Question or Issue Today I decided to play Silk Sonic, it's been a while since I've played the...
  • Not applicable
  • 1433 Views
  • 19 replies
  • 0 likes
  • (iOS)
    We can't play this song until you allow this artist in the spotify phone app
    windows11
  • 1433 Views
  • 19 replies
  • 0 likes

Spotify keeping phone screen awake

PlanPremiumCountryUSADeviceiPhone XS, iOS 12.1.4Spotify Version8.4.93.796My Question or IssueWhen Spotify is playing, a lot of the time it does not let my phone screen go to sleep. This even happens if my phone screen is off and I get a notification ...

  • Regular
  • Plan Premium Country USA Device iPhone XS, iOS  12.1.4 Spotify Version 8.4.93.796 My Question or Issue When Spotify is playing, a lot of the time it does not let my phone screen go...
  • mkgtu
  • Regular
  • 25014 Views
  • 23 replies
  • 15 likes
  • 25014 Views
  • 23 replies
  • 15 likes

Superuser Contribution AI DJ not working

the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both

  • Newbie
  • the AI dj isn’t working anymore.  This happened suddenly on my iPhone and iPad    have updated both 
  • Ceres_vivo
  • Newbie
  • 10525 Views
  • 27 replies
  • 1 likes
  • 10525 Views
  • 27 replies
  • 1 likes

I cannot find a recently played list in the IOS app

There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I click on the playlist icon it shows 'Now Playing' ...

  • Casual Listener
  • There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I...
  • mrees007
  • Casual Listener
  • 165 Views
  • 1 replies
  • 1 likes
  • 165 Views
  • 1 replies
  • 1 likes

Superuser Contribution iPhone Volume Randomly Lowering

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 18 My Question or IssueHello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for probably a year, and I cannot find a solution. The music volume lowers at rando...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 mini Operating System iOS 18   My Question or Issue Hello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for pro...
  • Vasil
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • iOS
    volume
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

  • Visitor
  • Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?
  • Eni
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song lyrics missing

PlanFree/PremiumCountryCanadaDevice(iPhone 13)Operating System(iOS 17.4.1.) My Question or IssueI have had song lyrics missing for days now, I’ve shut phone down, and logged in and out of Spotify and it won’t fix the problem. As well as: podcast slee...

  • Casual Listener
  • Plan Free/Premium Country Canada Device (iPhone 13) Operating System (iOS  17.4.1.)   My Question or Issue I have had song lyrics missing for days now, I’ve shut phone down, and l...
  • Ohn
  • Newbie
  • 1940 Views
  • 3 replies
  • 1 likes
  • 1940 Views
  • 3 replies
  • 1 likes

Superuser Contribution refund on student premium

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

  • Visitor
  • I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.
  • Eni
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

How do you get your profile picture to change on iPad???

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

  • Casual Listener
  • I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.
  • kade14
  • Casual Listener
  • 610 Views
  • 2 replies
  • 1 likes
  • 610 Views
  • 2 replies
  • 1 likes

Superuser Contribution [IOS] Carplay new issues

PlanPremiumCountryIsraelDeviceIphone 15Operating SystemIOS18 My Question or Issuethis morning, when i connected to CarPlay, the Spotify app start to look different and acts different.1. the heart icon changed to + icon.2. when I say to Siri 'I loved ...

  • Roadie
  • Plan Premium Country Israel Device Iphone 15 Operating System IOS18   My Question or Issue this morning, when i connected to CarPlay, the Spotify app start to look different and acts d...
  • PurpleFan
  • Roadie
  • 610 Views
  • 7 replies
  • 0 likes
  • 610 Views
  • 7 replies
  • 0 likes

Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

  • Visitor
  • I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...
  • Phokion
  • Newbie
  • 23671 Views
  • 5 replies
  • 2 likes
  • 23671 Views
  • 5 replies
  • 2 likes