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Can't PLAY specific song from album/artist on iPhone; SHUFFLE PLAY only??

Can't PLAY specific song from album/artist on iPhone; SHUFFLE PLAY only??

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it shows that album; I hit the arrow button, it takes me to a page that shows the album cover on top, a big green Shuffle Play button in the middle, and a list of all the tracks below.

The track I want to play, I Was An Eagle, is 2nd on the list, and there's a circle with 3 dots to the right of the track name (and all the track names)

I try to get the track playing by tapping the track title. Nothing happens. Except that the big green Shuffle Play button toggles and glares at me. I touch any other track in the list, same thing, track doesn't start playing but green Shuffle button expands momentarily.

I try tapping the circle with 3 dots, I'm taken to another page which gives me lots of options like Add To Playlist or Start Radio...but not just PLAY THE TRACK! Very Frustrating. Don't want to Shuffle the whole album, just want to play that one track!

 

This does not happen on my iPad. On my iPad I search a track, choose the album, all just like above, but when I tap that track, it just starts to play, easy-peasy. No bug green Shuffle Play button that seems to want something from me, just tap the track & it plays.

 

P.S. I am a paid PREMIUM account, but when I try tapping the shuffle arrows to turn off shuffle (after first starting a track and then scrolling to bottom...thanks for not making that tricky, Spotify 😞  ) I get a message telling me to upgrade or I can't turn off Shuffle

 

What the...???

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Are you sure you're a Premium user? If so you can always contact Support so they can solve your problem easily.

 

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