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Can't buy the premium version

Can't buy the premium version

I haven't use Spotify for 3 weeks and my premium account expired so when I tried to buy the premium account but I can't
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2 Replies

Hello Bentbv ๐Ÿ™‚

 

Could you try using an incognito window or a private browser in updating your payment details? This usually prevents cached data or cookies from interfering the process.


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Just keep swimming!

ยฉ to the owner of the photo ๐Ÿ™‚

(Since this is in the IOS category I am going to assume you tried buying it through the App Store / used iTunes money)

 

The reason why you can't buy Spotify Premium with iTunes money / through App Store is because there is an Intro Offer, in this case it's the 3 months for 0.99.

 

Spotify tweeted about this:

 

"During our Intro Offer, in-app purchases are not available. Get started with Premium at https://www.spotify.com/premium"

 

https://twitter.com/SpotifyCares/status/735442901442908160

 

If I were you I would get a refund from Apple.

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