Can’t download App

[NicoleRianna]

I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel the download. Any help would be appariciated, Thanks

[Billy-J · Accepted solution]

Hey @NicoleRianna, and welcome to the community.

Hope you're doing well! 

No worries. Could you try restarting your device? If that doesn't help, please try installing the Spotify app using a different internet connection.

Let me know how this goes 🙂 

[NicoleRianna]

Hey Billy, 

Thank you for the welcome & the solution. This worked for me! 

I hope youre doing well also x

[Billy-J]

Hey @NicoleRianna.

You're very welcome! I'm happy that I was able to help out.

I'll be right here if you need a hand with anything else 🙂