Can’t log in iPhone 13 pro

[hjengland]

 

Plan

Premium

Country

Uk

Device

(iPhone 13 pro 

Operating System

(iOS 11)

My Question or Issue

I am trying to set up Spotify on my new iPhone however the app won’t log in via any of the available methods. I have uninstalled and reinstalled and tried the clean reinstall which didn’t work either, still getting this message. 
I know it’s not an issue with on my end because I can log in on safari and on my iPad. 

[MafeG]

Hi @hjengland,

Welcome to the Community and thank you for posting.

Since you're able to log in on the browser, can you log in with another account, such as a friend's or a family member's to see if the error persists? Alternatively, you can create a free account here, just make sure you're logged out of your own account before creating a new one.  

It's also worth trying to connect to a different internet/mobile network to check if there may be an issue with it.

If you still get any error messages, please share with us the screenshots so we can take a look at them.

Keep us posted.