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Can't log in on IOS app but can on web site?

Can't log in on IOS app but can on web site?

Hi, when trying to log in on my iPad and iPod I am told  "Login failed, unable to log in either username or password is incorrect have you signed up for a Spotify account"  when using the Facebook login it says " you have already authorised Spotify" if I try and create an account using my email it says the email is already used?

i can log into the web site and have deleted the app several times and tried reinstalling, I have even selected forgotten password and reset it from the logging screen and that worked. Can you help?????

 

thanks

 

 

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4 Replies

I can't login either having the same issue with my iPhone 6 Plus

Having same problem can someone help

I'm having the exact same problem, tried reinstalling, still not fixed!!

iPhone 6s - I can't log in from my phone either - going on 4 days w/o my music, Ahh!!!  

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