Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't login Can't change password

Can't login Can't change password

When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form has expired error, no matter how quickly i do it. Oh and im not sure what my username is, so tryinh tk log in via that wont work. Pls help🙏
Reply
3 Replies

Hey @TorbenEveraert!

 

That's not right! Alright, let's do some troubleshooting. Could you try to open the password reset link in a different browser? Also, your username is shown in the password reset e-mail. Let me know how it goes.

 

Happy holidays! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I found my username, and did it via that! thanks

Hey @TorbenEveraert!

 

Glad to hear things worked out! Let me know if you have any other questions.

 

Take care! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts