Can't login on Iphone 5 via Facebook

[Alexandre92]

Hi everyone,

For some reason, I've been disconnected from Spotify on my Iphone 5  and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as required, nothing happens. The e-mail and password fields become blank again and it is like I did not input anything there in the first place.

I've tried many times already and have already re-installed Spotify. It did not work either.

What can I do? I have a family account.

Thanks so much for your assistance and best regards,

Alexandre

[anjieeeeeeeeee · Accepted solution]

Hi Alexandre92 🙂

Can you try using your Facebook username (www.facebook.com/USERNAME) and Facebook password in the login boxes instead of tapping the Facebook button?

[skeliiii]

you just saved my life, thank you so much!!!!!!!!!!!!!!!!!!!!!