Spotify Community

user-removed · 2015-09-06

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to me
Please help!

Jason · 2015-09-09

Hey @user-removed

Thanks for your post in the Spotify Community.

If you're a Free subscriber, it's only possible to listen to your music in shuffle mode when using mobile devices. You can find out more regarding this over at https://support.spotify.com/uk/learn-more/guides/#!/article/spotify-free-on-your-mobile-phone.

We hope that explains things further.

Jason · 2015-09-09

Hey @user-removed

Thanks for your post in the Spotify Community.

If you're a Free subscriber, it's only possible to listen to your music in shuffle mode when using mobile devices. You can find out more regarding this over at https://support.spotify.com/uk/learn-more/guides/#!/article/spotify-free-on-your-mobile-phone.

We hope that explains things further.

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