Can’t search up accounts on mobile

[molly_88]

For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing issue.

im using Spotify on a iPhone XR by the way

[Daisy]

Hey @molly_88.

Welcome to the Community.

We know it sounds simple, but it's often overlooked.

Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let us know the exact version of Spotify?

Looking forward to your reply 🙂