Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result.
Hello and welcome ๐
Well i have exactly the same issue using an iphone 5s with the newest ios (i think its 8.1 or 8.2) but i can choose the user who i want to share but if i type on the search bar the app crashes. I hope this will get fixed as soon as possible ๐
Kind regards,
Max aka. Amarro
If i helped you don't forget to leave a "Kudo" or "Accept as Solution".
What is a Spotify Rock Star and how do i become one?
Im not a Spotify Employee.
As written in your other topic as well, I'll copy my answer:
"I've got a confirmation from a moderator (staff member) that this is a known bug and they're looking into it. Sorry for any inconveniences and please be patient!"
Yes, I hope it's addressed soon too. A bit frustrating.
Also.. further information. I'm running the latest version of the IOS app.
Thanks.. good to know. ๐
Still not working. Terrible UX.
Kind regards,
Max aka. Amarro
If i helped you don't forget to leave a "Kudo" or "Accept as Solution".
What is a Spotify Rock Star and how do i become one?
Im not a Spotify Employee.
Yep. Tried several reinstalls. This has been happening for years.
The version is 2.6.0.2113. Just tried uninstalling, rebooting, reinstalling a few weeks ago. No dice.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ