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Cannot download music even after removing all offline devices, and reinstalling app on phone.

Cannot download music even after removing all offline devices, and reinstalling app on phone.

Plan

Premium

Country

US

 

Device

iphone 8

Operating System

iOS 12.3.1

 

My Question or Issue:

I am getting the "epic collection" error and unable to download music on my phone. However, I removed all my offline devices (there were only 5, which is supposedly the limit, and now there are none) and deleted and reinstalled my Spotify app and still I am getting this error. 

 

Odder still, according to my iphone settings, I am using 72.6 GB of 256 GB on the phone. According to my Spotify settings, I only have 18.95 GB available. What gives?

 

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