Cant change volume level from quiet to loud

[Zakier1]

I'm trying to change volume level on Iphone from quiet to loud. After pressing the "loud" option it seems like i did it, but after leaving the settings it switches back to guiet. No matter how many times i do that, it'll always switch back to quiet. Tried uninstalling the app, closing it, restarting my phone, nothing works...Can someone help?

[Zakier1]

Hi all, 

Thanks for your patience. 

We can confirm that the app version 8.9.26 will include a fix for this specific issue. Make sure to keep your app up to date and let us know how it goes once you're running this version. It starts rolling out April 2nd for iOS, and could take up to a week to reach everyone.

We'll be on the lookout!

[zipoxtra]

Plan

Premium

Country

Device

(iPhone 13 pro)

Operating System

(iOS 17.3)

My Question or Issue

Recently the volume option of my app

(which is extremely useful especially when

using other apps like white noise apps etc)

keeps reverting to quiet after selecting 

Normal or Loud. Seems to be a new bug

from one of the recent updates. 

please make it go away. Thank you

[zipoxtra]

Update: the new update Version 8.9.19

doesn’t solve this issue,

also the same problem happens on my iPad

[clt42]

iPhone 11 Spotify keeps resetting, whenever normal or loud settings are applied, after user leaves the Playback menu in application GUI.

[dringus]

Having the same issue. 
Volume normalization always reverts to quiet right after exiting the playback settings screen on iOS. 

[Mris4k]

Im having problems with turning on loud mode in volume level in playback setting.
It's stuck on quiet mode

[jochoa473]

When I change my volume level in the app to 'normal' and leave the playback screen, it automatically changes the volume level back to 'quiet.' I have tried uninstalling and reinstalling the app only for it to do the same thing.

[Amayy]

Hey there, welcome to the Spotify Community!

Could you please share your Spotify app version along with your device info (model, OS version)?

Let me know how it goes.

[Amayy]

Hey there, welcome to the Spotify Community!

Could you please share your Spotify app version along with your device info (model, OS version)?

Let me know how it goes.

[Novy]

Hey all, 

Thanks for the reports. 

Our internal teams are aware of this issue and a fix will be coming soon. We'd recommend keeping your app up to date so that you don't miss out on any developments. 

For anyone experiencing this issue on desktop, note that there's an Ongoing Issue thread here and this is also being investigated.

Thanks again. If anything else comes up, the Community will be here.

Cheers!

[p68n2bkfl728m4p]

Spotify Version 8.9.18.569 on iPhone 12 Pro, version iOS 17.3.1

[zipoxtra]

As mentioned

ios 17.4 (now!

iphon 13 pro

premium member

app version  8.9.19

[piezuri]

Plan

Premium

Country

US

Device

iPhone 13

Operating System

iOS 17.3.1, persists into iOS 17.4 & latest Spotify version

My Question or Issue

My Spotify Volume Level setting located in Playback keeps switching to Quiet despite having never touched the setting before. Possibly placebo but to my ear I do feel like I’m perceiving the sound of the audio at a noticeably quieter level at my regular volume levels despite changing this setting back to Normal or even Loud as if it is permanently stuck on Quiet at the moment. 

[kpeir7]

Plan

Premium

Country

Australia

Device

(iPhone 14 Pro Max)

Operating System

(iOS 17.4.)

My Question or Issue

The audio level setting in playback keeps going back to low for no reason. I’ve tried deleting and reinstalling the app aswell as signing in and out again .

[Mannbrad]

Mine is doing the same thing

[Metard79]

I have the same issue but I’m only

trying to set my volume setting to Normal. The App keeps defaulting to “quiet” no matter what I do. The only solution is to turn off normalization, which is not a solution.

[emessier326]

I can't switch mine either 😞

[anthonyr1965]

Same for me. Everytime I change it, it goes back to quiet. On iOS with build 8.9.19.571

[Laissel]

Same here! Keeps going back to quiet no matter what I press.

[7trace]

Same here. Hoping for an update to fix this! The volume is noticeably different when comparing on other apps in my opinion.