Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Carplay duplicate issue

Carplay duplicate issue

When using smart shuffle on CarPlay and I click the add to playlist button under a song Spotify will add the song to my playlist twice
Reply
1 Reply

Hey there,

 

Thanks for getting in touch about this and welcome to the Community. 

 

Could you let us know which troubleshooting steps you've already tried? That way we can avoid repeating any steps.

 

If you haven't tried performing a clean reinstall of the app yet, we'd recommend giving these steps a go to see if they do the trick. 

 

If the issue persists, could you let us know the exact make/model, operating system and Spotify version of your device?

 

Lastly, it'd be helpful if you could recall if this started happening after a specific event such as an update. 

 

We'll be waiting for your reply. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
โ€œMusic acts like a magic key, to which the most tightly closed heart opens.โ€โ€“ Maria von Trapp

Suggested posts