Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
After the update, I realised the the chinese songs titles appeared as weird english hanyu pinyin. On the desktop, it seems fine. How do I resolve this?
Thank you!
Sure, would love to give some examples. Here you go:
These are just some examples. There are a lot more. Sometimes, the words appear as chinese characters, sometimes in hanyu pinyin. There is likely a bug within Spotify in their latest update.
Both in iPhone and on the Desktop Mac.
Bump... Anyone found a workaround for this yet? This change was stupid and now it takes me 10 times more time to figure out what a song name is.
I sent your feedback to the Spotify Content team and I am waiting to hear back.
Based on our discussions, it must be the changes done by the record labels so that's why you'll see this problems in our catalogue. I have also realised that some of my favourite sabai sabai thai songs by birdthong chai cannot be found anymore unless I key in thai into the search bar. So yeah.
So my current workaround is to search (for chinese songs): Search the Han zi, pin yin, jian ti zi and the english title. Sometimes I even google search for like eg: jay chou spotify and see whether it appears and I can play them.
Hey @theduckside are you still just experiencing this on the iOS app and not on the desktop?
Or is this showing up on both now?
Still experiencing them. Both iOs and desktop. Thanks
This is actually fixed on all my devices now. However I changed the native language to all my Spotify apps to traditional chinese so I'm not sure if that makes a difference. If you have any downloaded/offline music you'll need to clear the data on your app before they show properly again
seems to be fixed!
Still found the captioned problem.
Spotify version 8.4.45.564 in iPhone6s IOS 11.3
Please fix it!. Thanks!
Hi there,
Can you provide any screenshot, please?
Thank you!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…