[Connect] iOS/iPadOS compatibility problems

[Schakal]

Plan

Premium

Country

Germany

Device

(iPhone 11 Pro | iOS 16.0, iPad 6th gen iPadOS 15.7)

Operating System

See above

My Question or Issue

Spotify Connect does not work properly anymore. My ususal setup is iPad as play device and iPhone as remote. Most of the times the iPhone app does not even recognize I am playing songs on the iPad.

[Eni · Accepted solution]

Hey there @Schakal, 

Thanks for reaching out about this here in the Community. 

First up, we suggest that you try logging out and then logging back in to your account on your devices twice in a row to see if that makes the difference.

If this doesn't do the trick, it's well worth running a clean reinstall on both devices to get rid of any cached files that might be causing trouble. 

If the issue persists afterwards, would you mind checking if the same happens while using a different internet connection?

We'll be on the lookout for your reply.